If you have any questions on using your Samsung Galaxy S5, these Samsung Galaxy S5 how-to guides will be your lifesaver!
Using Galaxy S5 is simple. But when you get problems, you will then know how difficult it is to get a simple and straightforward solution for you.
Samsung Galaxy S5 How-To Guides try to give you solutions you may have when using Galaxy S5. Most important, all these how-to guides are easy to follow, and they work!
The guide will show you the tips and tricks on using your Galaxy S5, as well as solutions for most-commonly encountered problems related to using Galaxy S5.
If you want to download PDF version of the official Galaxy S5 user manual in English and your own languages, please visit Samsung Galaxy S5 Manual page. For Galaxy S5 unique features, you may check this page.
This Samsung Galaxy S5 how-to guides page is a live page, so it will be regularly updated to add more and more how-to guides for Galaxy S5 owners.
Currently, the following topics are now covered in Samsung Galaxy S5 how-to guides. More topics are coming….
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How to take screenshot on Samsung Galaxy S5?
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How to access the developer options on Samsung Galaxy S5?
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How to use Kids Mode on Samsung Galaxy S5?
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How to delete Kids Mode files from Galaxy S5?
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How to exit Galaxy S5 kids mode? and how to exit Galaxy S5 kids mode without PIN?
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How to use Galaxy S5 safe mode to exit kids mode?
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How to access the hardware menu button (as in Galaxy S4) on Samsung Galaxy S5?
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How to customize the home screen of Samsung Galaxy S5?
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How to use selective focus on Samsung Galaxy S5?
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How to use finger scanner on Samsung Galaxy S5?
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Meaning of the notification icons on Samsung Galaxy S5
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How to customize the ringtones and notification tones for your Samsung Galaxy S5?
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How to use multi-window on Samsung Galaxy S5?
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Galaxy S5 battery guide: How to maximize the battery life for Samsung Galaxy S5?
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How to customize Galaxy S5 camera shortcuts menu?
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How to use Galaxy S5 camera to take photos continuously without reviewing photos taken in Gallery app?
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How to change Galaxy S5 camera settings?
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How to use Galaxy S5 camera’s virtual tour mode?
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How to get additional Galaxy S5 camera modes (animated photo, sports shot, sound and shot, sequence shot, and surround shot)?
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How to use S Health on Samsung Galaxy S5?
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How to use Samsung Galaxy S5 keyboard?
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How to use Samsung Galaxy S5 Private Mode?
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How to use Galaxy S5 screen mirroring?
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How to change Galaxy S5 language?
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How to turn off My Magazine from Galaxy S5?
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How to turn on (or off) SMS and MMS message preview on Galaxy S5?
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How to use Galaxy S5 toolbox?
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How to use Galaxy S5 safety assistance?
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How to silence Galaxy S5?
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How to boot Galaxy S5 into safe mode?
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How to access and use Galaxy S5 notification panel?
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How to access and use Galaxy S5 quick settings panel?
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How to add widgets to Galaxy S5 home screen?
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How to disable app notifications on Galaxy S5?
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How to use app folders in Galaxy S5 home screen?
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How to manage Galaxy S5 home screen panels?
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How to use Galaxy S5 camera voice control?
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How to use Galaxy S5 camera effects?
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How to set Galaxy S5 photo size and video size?
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How to save photos to SD card on Galaxy S5?
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How to use volume button to take photos in Galaxy S5?
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How to enter Galaxy S5 recovery mode?
- and more….
We are working hard to update these how-to guides as fast as we can. If you find the specific guide is not released yet, please check back in a few days. We only release the guide after testing it in a few Galaxy S5 devices to make sure it really works.
If you have any other questions on using Galaxy S5, please feel free to post them in the comment box below. We will try to answer and may add a guide for you!
If you have any suggestions, please feel free to comment.
Debra vickers says
How do I turn off predictive text on s5. It’s driving me nutty
simon says
Settings – general – language and input. Tap the gear icon next to Samsung keyboard. You can turn off predictive text.
Alternatively, when you are using the keyboard, tap and hold the button next to Sym (2nd from left on the bottom row) until you get a pop out box. Tap the gear icon to get the settings for Samsung keyboard.
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briana says
How do I turn of predictive text without disabling auto replacement
simon says
Samsung keyboard does not allow this. You must enable predictive text to use auto replacement. Yes, predictive text is sometimes annoying.
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seti says
How do I add a second gmail account?
simon says
Go to Settings–Accounts–Add account–Google.
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tyler says
My keyboard became smaller and I can move it around. How do I get the bigger one back?
simon says
Tap and hold the second button on the last row of your keyboard. You should get a pop up window, tap the last button in this window.
We will release a Samsung keyboard guide this week.
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Terranique says
I see the blocking mode in my scroll bar but when I tap it it only turns on or off but calls are still being blocked and its nowhere to be found in my personalization settings I need help please!
simon says
Please read this guide (last part) on how to use blocking mode: https://galaxys5guide.com/samsung-galaxy-s5-how-to-guides/how-to-silence-galaxy-s5/
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Ari says
Please include information on multiple profiles, if available, for kids mode in its user guide.
simon says
Kids mode currently supports only one profile. We will include all such info in the guide.
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Clare says
When I receive a group text, how do I reply all?
jimmey says
Definitely need help on screen mirroring, looming forward to that guide. I’ve gotten it to work, but honestly, it’s time consuming and inconsistent. Wouldn’t work for me at all today, just constant loading on s5
simon says
I will add it once we finish it. Sometimes, the problem is on the TV/Adapter side. You can try to restart the TV or adapter.
On your smartphone, always remember to stop the mirroring when after you wan to disconnect.
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chris says
I have got a galaxy note 10.1 and the s5. Why does the screen mirroring not work between the 2?
simon says
Both of them are senders only. For screen mirroring (or AllShare Cast in some old models), you need one sender (Note 10.1, or S5 can do this), and one receiver (this usually is a Miracast-enabled TV, or a Miracast dongle/adapter that connects to HDMI port in the TV). A few projectors now can also act as receiver.
You may check this article on Chromecast, screen mirroring: http://allaboutchromecast.com/chromecast-vs-miracast-everything-you-need-know-about-wireless-display-and-screen-mirroring/
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humberto panighini says
With the S3 the all share cast work well after a patch released..why dont do the patch for S5?
simon says
I don’t think s5 have any problems with allshare cast. Do you have any specific problems?
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humberto panighini says
Yes i have a specific problem.
The system work about 2/3 minutes and dont work more.
In some cases appear a message of instability..
simon says
Details? If it’s totally unusable, you may reboot the phone into safe mode to see whether the problem is caused by apps you installed.
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Krista says
When syncing to my TV and cable box (Charter) it automatically thinks it’s a DVR and will not sync to the cable box, only the tv. How do I switch?
simon says
What did you want to sync?
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Krista says
It’s a regular HD cable box from Charter. When I try to sync it, it comes up as “Charter DVR” and I can not control the channels, only the TV itself.
simon says
Not sure about this. Maybe it is not fully supported. Samsung didn’t give a list of devices that are fully supported, partially supported, and incompatible. User have to try.
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Krista says
Any further updates on this issue?
simon says
No, I have no idea on this. I checked with several people and they have no clue on this issue either.
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Tomski says
Changing to the hebrew language… Is there a download available somewhere online?? Its very odd that there are over 20 languages and some where i doubt many people would choose, yet hebrew is not available on my American Galaxy S5 phone. If you have any idea, would really appreciate the help! Thank you!
simon says
Not sure. The US version does not have hebrew language pack as I know. Some features may not be used in your country as well.
You may have to flush the firmware to regions with hebrew language. But the firmware may NOT work on your S5.
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Dan says
In the available language list scroll down to the bottom. It’s listed as Ivrit but written in Hebrew not English. it’s among the Asian and Arabic foreign character languages.
Rolando says
Hi There, I am still trying to understand the language issue. I am a recent convert to Galaxy S5 after defecting from Iphone.
I usually send text/emails in both english and spanish. Is there a way to switch from one to another without going to settings ? Thanks for your help
simon says
Samsung keyboard allows you to use multiple languages. You can go to settings–Language and input (under system section). Tap the gear icon to the right of Samsung keyboard. Tap + Select input languages. You should be able to find Spanish. You may need download the language package if it is not pre-installed for your region.
When more than one language is selected, you can swipe the space bar to switch languages.
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Kevin Fries says
I need to sometimes type in Japanese though my primary language is English. I have both selected, and selected the Kana Flick keyboard for Japanese and the query keyboard for english. I can swipe the space bar all day long and it refuses to switch. This feature as far as I can tell does not work at all. I am forced to type solely in Japanese or solely in English, but it is not switching between the two as designed.
simon says
If swiping space bar does not work, it is very likely caused by some apps. Especially, apps related the accessibility.
One app that causes the exact issue you are facing is greenify. If you installed this app, you can try to disable this app first and try again.
If
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Kevin Fries says
I have no accessibility features turned on. When I swipe the space, it enters a space in my text unless I overshoot, then it enters the letter I accidentally swiped to (n or more or c usually).
simon says
It’s very likely caused by some apps. You can try to backup the phone, reset not to automatically install apps for your Gmail account, then try a factory reset.
Of course, if convenient, you can also visit the local Samsung service centre to ask the technicians to fix it.
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Kevin Fries says
On a 10 day old phone? A full factory reset? Your serious right?
simon says
Because it is hard to identify which apps cause the issue, the quickest way, as I know, is factory reset (with auto app installation disabled).
Of course, you can also visit local Samsung service centre to ask them fix it. Very likely, they will also do factory reset first.
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Kevin Fries says
Looks as if I bought the wrong phone. Maybe I can unload this thing somehow and get the iPhone 5S, it works right.
simon says
I don’t think it is correct or wrong. It is a personal choice.
Both S5 and 5s may have some bad units. But both are covered by a similar warranty.
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Claudine Nelio says
How can I add my own msg tones?
simon says
Settings – sound – notifications, then you can tap + to add your own sound file.
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Claudine Nelio says
I don’t have the + option to add my own folder is dea another way to enable this please. Thank you.
simon says
You can simply copy the mp3 file into the Notifications folder. Then you can select from the settings–sound–notifications.
Alternatively, if the music file is already on your phone, you can install ES File Explorer (https://play.google.com/store/apps/details?id=com.estrongs.android.pop). Once this app is installed, if you go to Settings–Sound–Notifications, you will be asked to choose ES File Explorer or Media storage to proceed, choose ES File Explorer (just once), then you can navigate to the music file in your phone. You can set it as notification tone.
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rolando says
Many thanks for your help !
Mae says
How do I turn off this annoying ringtone that I get after every time I recieve an email or message? It won’t stop and it is driving me crazy.
simon says
Settings–sound–notifications, set it to silent.
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ddunnell says
This does not work.
simon says
Did you set some notification tones in Gmail? Each Gmail account can have own notification tone. You may check it inside Gmail app.
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Tiffany says
How do I select 2 different tones for email and text?
simon says
For messages, if you choose Samsung’s messaging app as the default app, then you can set different notification tones for it under Settings–Sound–Samsung apps-Message.
For Gmail (not email), each account can have own notification tones. Open GMail app, tap the account, tap menu, tap Inbox sound and vibrate, tap Sound and choose notification tone for this account.
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paul says
How do I get rid of the adverts that appear at the bottom of my screen as there bugging me and they make the all ready small screen seem smaller still
simon says
It depends on the app.
Some apps provide both free (with add) and ad-free (you have to pay) versions. Otherwise, how can app developers survive?
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Audrey says
How do I add a language not ready on my device (i.e., German)? Is there a link available? Thanks in advance!
simon says
The firmware limits the available languages for your phone. You can go to settings – language and input to find out the available languages. This is for system language (the language used in the user interface).
The languages you can type is limited only by your keyboard. The default Samsung keyboard includes many languages include German.
To add more input languages, in the same page, tap the gear icon next to Samsung keyboard.
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Ric Flair says
How do I set different notification sounds for different programs? The yahoo app doesn’t give me a choice, kik messenger, and text messages share the same sound…. Can’t figure out how to change it 🙁
simon says
For notifications tones, it all depends the app itself. In galaxy s5, you can set individual notification tone for some Samsung apps, and each Gmail account (inside Gmail app) .
For other apps, you have to check settings for each app to find out whether there are such options. If not, you can feedback to the developer.
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kurtis says
Hi, My g5 was mailed by sprint. When I am on the phone I cant mute or do three way/ conference calls. Did I do something or do I have a bad phone???? Help please
simon says
Both should work. For the conference call you may check with sprint as it also depends on the mobile network.
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emily says
Is there a way to make it so that the whole text message isn’t visible in the lock screen but to still get a notificatio for the galaxy s5? I don’t like how you can read my texts from the lock screen.
Krista says
Go to message settings uncheck “enable pop-up on lock screen” hope this helps.
spirit says
I am having the same issue with my S5. I tried doing this step but it stills shows the message across the top of the phone. When I turned off the Notifications option in the Message setting I do not get any updates that a message has been received. I would like to receive a vibrate alert when I receive a message without the content of the message showing on the screen. Please Help!!!
simon says
It seems you want to get vibrate alert for notifications, but you do not want to see text. This is probably impossible, as I know.
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Ricki says
Go to SETTINGS then MESSAGES then NOTIFICATION….under PREVIEW, deselect the icon that says LOCK SCREEN. then back out to save setting.
Keely says
Hi, When I do this it just comes up with new message, is there a way of knowing who the text message is from but not to show the content of the message?
Janelle Salah says
Thanks Ricki for letting me know to find the hide a text under Preview. I swear I looked ev-er-y-where else. I really appreciate the help.
Cass says
Does the S5 allow you to flip the phone to mute an incoming call?
simon says
Yes, the setting is Settings–Motion–Motions and gestures–mute/pause-–turning device over.
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Meg says
Hi
Does anybody know why I wouldnt be able to receive text messages from iphone users? I changed from an iphone 4s to galaxy s5…I turned imessage off on my old phone & also wifi etc but still can’t get messages. This is really frustrating me & I really need to know how to fix it?
simon says
Can you receive messages from other senders?
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kristie major says
it has to do with imessage. I am having same problem. you have to call apple and have your cell phone number removed from the imessage list. and that still didn’t work for me. I turned on imessage on my ipads as well and that still didn’t work for me. so I had to have my iPhone user friends turn off imessage on their iphones in order to receive their message.
Meg says
Yes. Its only my friends that have iphones that I’m not receiving messages from?
simon says
Then it is very likely caused by the iphone settings. And it should have nothing to do with your S5 settings.
Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music
jade says
tell your friends to turn on sms on their phones…that should fix it
wayne says
trying to figure out how to mute a call, anyone have any idea?
simon says
If you want to mute the microphone during a call, you just tap the “mute” button. You must be in the call to see the button.
If you want to mute the ringer, you can turn over your S5. You can turn on/off this feature at: Settings–Motion–Motions and gestures–mute/pause-–turning device over
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Katrina says
My mute button doesn’t pop up during calls. Any ideas?
simon says
The mute button is not available in a few regions/carriers. You need check with local Samsung service centre on this feature.
If other phones in your region/carrier has this button, you can try to backup your data and do a factory reset. Alternatively, you can ask the staffs in samsung service centre to do this for you.
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Michael says
If you have your phone set to easy mode it takes away the mute option.
Ricki says
To mute a call, just press the VOLUME button on the side while the phone is ringing. The Up or Down should work, it doesn’t matter which one. But I normally press the DOWN.
Stephanie says
So my phoen is starting to fustrate me. I added my own ringtone for when I get a phone call. Sometiems after recieving a call and going to my lock screen there will be a random pause button. If I click on it then it’ll have a play button, however it doesn’t do anything. And the only way to get rid of it is by restarting the whole phone. How do I fix this problem??
simon says
This may happen when: 1). the mp3 is quite long; AND 2). you enter lock screen immediately after the call.
You can trim the mp3 to a shorter one or use some ringtone maker apps (there are a lot in the play store) to convert the mp3 to a ringtone for you.
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billy says
How do you trim the mp3 without using a 3rd party app?
simon says
You still need a third party app because I don’t think Samsung provides this tool. There are many free apps for android and many free programs for pc.
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sarah says
Hi was just wondering how to get the camera icon on the lock screen on the s5? thanks 🙂
simon says
You need set the screen lock to “swipe” Then, under lock screen settings, the shortcuts will be available.
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katy says
I want to putt my galaxy S5 everything in spanish but i don’t know how?
simon says
It depends whether your firmware supports Spanish. You can check it at Settings–Language and input–Language. If Spanish is listed, it means you can switch to Spanish.
Please note, normally you have more options for keyboard language. You can set multiple languages for your keyboard by tapping the gear icon next to Samsung Keyboard at Settings–Language and input.
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John Rozmus says
How do I transfer files to my Galaxy S5 from my computer via bluetooth?
simon says
First Bluetooth is slow! This should be your last option. USB cable (even usb 2.0 is faster than other methods) is the best one.
WiFi Direct is another option.
If both your S5 and your PC are connected the same network, you can even try AirDroid (https://play.google.com/store/apps/details?id=com.sand.airdroid)
Anyway, if you want to use Bluetooth, you need pair the PC and S5 first. You need confirm the pairing on both devices. Once paired, in your PC, you need then start the bluetooth program (provided by the vendor) to start transfer. For some vendors, if the program is installed, when you can right click files in Windows Explorer, you have the option to transfer through Bluetooth. All these depends on the vendor.
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kj says
My screen mirror is working I push scan on both phones and it can’t find another device
simon says
You need a Mircast enabled device (smart TV with Miracast support, or Samsung smart TV with AllShare cast).
Screen mirroring is not for S5 to other mobile devices. Technically, S5 and other smartphones or tablets with screen mirroring capabilities are “senders” only. You need a receiver (usually a Miracast adapter ot Mircast enabled TV/ setup box).
You may get more info from this two posts:
1. http://allaboutchromecast.com/chromecast-vs-miracast-everything-you-need-know-about-wireless-display-and-screen-mirroring/
2. http://allaboutgalaxys4.com/the-ultimate-guide-of-galaxy-s4-screen-mirroring/
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mwolfson says
Does anyone know how to reset or change the password on Privacy Mode. I set it up and the password I thought I used doesn’t work. Is there a way to reset this?
Thanks
Angie says
I set min up and now I can’t get back in it and I am 100% sure of the password. I’ve read that a lot of people are having issues with this, yet no one seems to have answers.
simon says
You may try to lock the screen, then go to Android Device manager to lock (unlock) it with your Google account, Then all password should be cleared.
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bmorn says
I can’t toggle on my Multi Window feature for some odd reason. Any suggestions?
simon says
If you go to settings – multi window, drag it to the right, does the phone give any response?
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marvinsky says
I have the same problem, i can’t toggle it.
simon says
Are you in easy mode (settings–easy mode)? Make sure you are in standard mode.
Or did you install some accessibility control or task manager apps?
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Krista says
Has there been any more information found about being able to sync to a regular HD cable box from charter? Still an issue, when I try to sync it syncs it as a DVR (which it is not a DVR) instead of a regular HD cable box. Kind of frustrating.
juan says
Hi krista, I was having the same problem with this. I tried something else that worked for me. After you sync your TV it’s gonna ask you what you use for channels hit charter. After that select Motorola. And it will ask you to change channels mine didn’t work till the fourth code, if you haven’t already tried this it’s worth a shot
Krista says
Go to message settings, uncheck “enable pop-up over lock screeen” or you can switch to the regular text messaging instead of preset. I have Verizon service and mine was preset to Verizon Messaging. Hope this helps.
Alex says
How can I get the pop out keyboard back in? Didn’t want it to come out
simon says
Tap and hold the second button on the last row to get all options.
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none says
Thanks, It worked
taylor says
When In a call I can’t hear anything and the person on the other end of the call cannot gear me unless on speaker phone. It says the call sound is on but it doesn’t appear to be working?
simon says
Did this happen to all people you dial?
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yolanda says
Mine does the same thing. I have to rotten the phone all the way off before it works again.
debscan says
I’m having the same issue — the only way I can communicate using the phone is on speakerphone. There is no case on the phone, I’ve tried restarts, and I’ve triple checked my settings (including turning off background noise reduction)…HELP!?
simon says
If a restart does not help, you can ask the samsung service center to check the hardware. Occasionally, the issue is due to the misalignment of some contact surfaces. Apparently, the quality control for S5 is not as good as that for S3.
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chadever says
Also having the same issue. I can’t hear anything and neither can the person I’m calling. Works fine when I have it on speaker phone.
simon says
You’d better visit Samsung service centre and ask them check the phone.
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ryan says
I’m having the same problem. my question to all of you is…When this happens is there a icon in the top left showing a phone with a bluetooth symbol with it? Also, when this happens, what happens when you press the sound boosting icon? Does it say something like “Unable to use extra volume range while Bluetooth headset is connected”. I don’t know for sure but i think its trying to use (or is using) my car bluetooth even though i’m very far away from my car. I’m still working on it.
diego says
When texting is there a way to switch it to a different language? The space bar says English on it I was wondering if there is a way to switch it to different languages?
simon says
Of course, you can. But you need add the languages to the keyboard first. Goto settings – language and input. Tap the gear icon next to Samsung keyboard, then you can add more languages.
Once the language is added, you can always switch to it by swiping the space key.
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Tim says
How do you change the default USB Connection settings?
I am a recent (and absolutely satisfied) convert from Moto to Samsung. One thing that is driving me nuts is the default USB connection method. On my old Moto phones I could set the default to be Connect as CAMERA so it would basically be a charging connection only. Then manually change to other connection types as needed for data transfer.
With my S5, it seems to ALWAYS connect either as INSTALLER or as MEDIA DEVICE and I cannot find a way to change to default to Camera. If anyone knows if this can be done, I would greatly appreciated this knowledge.
simon says
When the S5 is connected to PC, there should be a notification in your S5. Tap the notification. You will have the options to switch between connected as media device (MTP), and connected as camera (PTP). If you are using USB 3.0 cable and use the USB 3.0 port on the PC, you can also switch to USB 3.0 (MTP only). There is no way to set one as the default. S5 will always use the last setting. But once you reboot the S5, the default will be PTP. You then have to manually switch to PTP.
It is also a good practice to install Kies 3 in your PC so that the proper drivers for S5 is installed (in addition to backup).
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tim says
Thanks Simon. While this sort of sucks, it is such a minor issue it does not detract from how happy I am with this device. Just a minir annoyance.
simon says
Agree. Samsung is not good at user experience. Anyway, Samsung did improve a lot in this aspect in S5 (compared to S4).
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Pam says
When I have an incoming call it “tells” me who is calling. Can this be turned off?
simon says
Do you mean it “speaks”? If yes, you can check you turned on hands-free. You may also check the Settings — Accessibility. Make sure talk back is turned off.
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Amanda says
I’m having problems with this too. Nothing the above person said was the problem so how do I turn that annoying voice off?
simon says
Start phone app, tap menu key (3 vertical dots), tap settingd, tap call, uncheck voice command.
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Daniela Goldie says
How do you forward texts on the galaxy s5 – can’t seem to find a forward button
Nick says
Yes, also struggling to figure that out – on S3 if you ‘opened’ the text message you could then fwd…
simon says
Open the message, tap and hold the message area, you should then get the option to forward. This works for both Hangouts and the stock messaging app.
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simon says
Open the message, tap and hold the message area, you should then get the option to forward. This works for both Hangouts and the stock messaging app.
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Andi Taylor says
It only has a copy option- no forward option?
simon says
That option means your S5 thinks you are selecting the text.
You may try to open the thread, tap and hold any blank area inside the specific message.
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Janet Peers says
how do you switch off keys in email
simon says
What keys?
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Amber says
When my friends (both iphone and android) group text me, I always have to download each message in order to read them. Is there a way to set this so that it would auto download for me? Getting tired of downloading! Thanks.
simon says
Are you using Hangouts or Messages app? Both by default should download conversations automatically. You can check whether the auto retrieve is checked.
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Amber says
Thanks for replying. I am using the messaging app and I had tried downloading the handcent as well as the go sms app. The auto retrieve is checked on for both. It still required me to press the download key to read messages. Do I need to turn one off? What is Hangouts? Is that a better choice to use?
simon says
Hangouts is good alternative messaging app. It must be installed in Galaxy S5.
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Amber says
Thanks Simon!! Hangouts works! 🙂 Just out of curiosity, was there a way to set it in the regular messaging app that comes with the galaxy?
simon says
The Samsung messaging app should work. But some settings maybe affected by others. Hangouts is far simpler.
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Randy says
I downloaded some PDFs and cannot find where they went on the phone. Where do they save to?
simon says
The location actually depends on the browser you are using. For Chrome, it should be saved in the Download folder in the internal storage.
You can always access the file in the My Files app.
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ali says
I’m from Iraq i went buy galaxy s5, 32GB, LTE from (eBay.com) how i know (the model) if including Arabic language please help me.
because in my country only 16GB
simon says
Settings–About device.
Anyway, very likely it is SM-G900F or SM-G900H.
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Jewels says
How do you forward multiple texts at one time?
simon says
As I know, you can only forward one sms at one time with the Samsung messaging app or hangouts.
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Amir says
Hi,
I need 2 guides please
1- When my samsung galaxy s5 ring it says the caller name, how do i remove this please?
2- where is voice command in s5 for example in s4 when my alarm was ringing i stoped it by saying “stop” or “snooz” but i can’t fine it in s5
Thanks alot
Cathy Fox says
how do i stop my texts automatically also going to my email?
Leemack says
In settings select Applications, then select Email and Manage Accounts. Select the account(s) you wish to change and then “more Settings at the bottom of the page. Scroll down to “Sync Text Messages” and un-check the box and you have corrected your issue
Anomynomy says
I don’t see this option in the settings?
Mark says
Worked for me! Thanks a ton!
Meg says
Does anybody know why I dont have the camera shortcut option in my lock screen settings? I have searched & searched and I definitely dont have it??
Amir says
Go to setting> lock screen then mark camera shortcut
simon says
The shortcut is available only if your lock screen security is swipe.
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Meg says
I have tried that & I still do not have the shortcut option in my settings?
simon says
It is under settings–lock screen. The option should be available after your lock screen to swipe.
Are you in easy mode?
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Eric says
How come I can’t download any files except when connected to Wi-Fi? I looked all over and can’t seem to find the setting to download over 3g/4g.
simon says
If you are connected to WiFi, mobile data will be stopped automatically.
If you cannot download files and you are connected to 3G or 4G network (you should see some symbols for 3G, or 4G or Edge or HSPA, or HSPA+), you’d better check with your carrier.
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ali alwasity says
what is the different between galaxy s5 (SM-G900F, Poland) or (SM-G900F, France) or (SM-G900F, Germany) or (SM-G900F, Sweden) (SM-G900F, Middle East and Africa) !!!!!!!!……It’s same? because I went buy from (eBay.com) to supports Arabic ***in the (eBay.com) put only name model >>>SM-G900F>>>> It’s same???
please help buy or not buy
simon says
The hardware is almost the same, but the firmware are different. The languages available are also different. For legal reasons, some features or apps have to be removed in some regions.
It is better to buy one for your region. Of course, you need check the languages available as some distributors/carriers may remove some.
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alialwasity says
Thank you so much ***Simon***
Meg says
I know according to all instructions on how to set the camera shortcut on your lock screen it is under settings – lock screen & should be between show date & owners information but it is not there!! Apparently so I have just found out it is an option that is not available in australia??
simon says
I don’t think the feature was removed in Australia.
Would you please confirm the following? 1). your Settings–Lock screen–Screen lock is “swipe”; and 2). You are in standard mode, not easy mode. You can check this from Settings–Easy mode (under personalization section). Tap it to make sure Standard mode is selected.
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Meg says
Yes I can confirm that my lock screen is on swipe & that I am in standsrd mode. The option simply does not appear to be anywhere. I would also like to confirm that the option not being available in Australia applied to telstra phones which is what I have??
simon says
Thank you for the info.
Maybe it was removed inadvertently. You may check with local Samsung service centre on this issue.
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Harem says
hello everyone,
May I ask you why I can’t download Facebook & Viber Apps in Google play. when I want to try a message shown saying “this app is not available in your country” I’m from Iraq.& living in Iraq, but I bought my Galaxy S5 in Dubai (UAE)
simon says
Some apps have geographic restrictions. Google will check your Sim card and/or wifi I’ll address to determine your location. Occasionally, if may remember you account location.
If you think it’s legal to use such apps in your region, you can try to sideload such apps from other app store, e.g., 1mobile.
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Amir says
You can fix this by using vpn then you can download it from google play , try it if your problem exist i will guide you another way…;)
Randy says
What is the best app for calling around the world with a wifi connection? I will be going away and would like to keep in touch with my family via a telephone call. The call will be from my cell phone to a land-line (home phone #). Thanks as I am new to all of this.
simon says
It depends the country of your home. Different providers have different rates. If you are in US, Google voice is a good option. Skype and Viber are available in more countries.
As you probably know, such voip services charge you based on the number you are dialing, not your location. Some may charge connection fees.
Actually, most voip services can be used in your S5.
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Thomas Dorman says
How can I load the S Health app? it is gone off my S5.
simon says
In your s5,you should be able to find the galaxy essentials widget. S health is under it.
Alternatively, go to Samsung apps, you can also find it.
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Randy says
Can I ask, what do you know about Magic Jack’s Magic App? Is this also a chargeed based connection? Thank you!
simon says
I never used this app before. Maybe some other S5 owners can share their experience.
Anyway, as it is free to try, you can always download and try.
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mike says
I have been using Majicjack here in Asia to call back to Canada,it works great. I have installed it on my S5 and it working great as well.
drb says
I’m not a Facebook fan, and avoid it a much as possible, however, I do receive Facebook messages on occasion that I want to be made aware of. My older Droid bionic would notify me of a message at the top of the phone in the notifications area. Despite having all FB notifications on, it doesn’t show in the notifications area, only on the app button itself, as a number. Is there a way to change this?
simon says
You can check whether notification is disabled for the app in Settings–Application manager. “Show notifications” should be checked.
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Tony Kirby says
I just am learning my s5 and had an apple 4G prior to. I like having the ability to block texts. Cab this phone do that? I see it Wil block calls but I don’t see how to block texts. Thx in advance !
Amir says
Hi ,At first go to messages settings then change ‘spam filter’ to ‘on’… when ever you have a spam message you can tap and hold your finger on the message then you choose add to spam… its done
simon says
If you are using the Samsung message app, you can use spam filter. You can define the phone number in spam filter (Menu–Settings–Spam filter) so that the sms from this number will not be shown among your message. This will NOT interfere voice calling.
If you are using Hangouts as your default messaging app, you probably have no way to define SMS spam filter for individual number.
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Amir says
At first go to messages settings then change ‘spam filter’ to on when ever you have a spam message you can tap and hold your finger on the message then you choose add to spam… its done
Brittany says
Why does the keyboard still make tapping noises when I use Google chrome even though I turned off tapping and vibration in the keyboard settings? Very irritating.
simon says
Check settings–sound. Make sure Touch sounds, haptic feedback, sound when tapped, and vibrate when tapped are all off.
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Brittany says
Simon, I did all the things that you said and it still makes tapping noises when I use chrome. The only sound that I have turned On in the “feedback” settings is the screen lock sound. All other boxes are unchecked. Thanks for any more help!
simon says
Does it happen to chrome browser only?
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Brittany says
No, it happens when I use any app (e.g. Chrome, Google Maps, etc). I unchecked all boxes underneath “FEEDBACK” in the Sound menu except for “Screen lock sound.” Thus, Touch sounds, Haptic feedback, and Dialing keypad tone are turned OFF. I don’t understand. Is something wrong with my phone? Thanks again.
simon says
It is a bit strange. You may check again on the Settings–Language and input, tap the setting icon (gear) for Samsung keyboard. Only the settings here can override the system sound settings.
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laine says
Hi i turned off my phone then back on 30sec later now i
when i press setting it comes up for about 2sec then goes back to home screen calso most of my other ones as well.. Can someone plz help
simon says
Home button problems? Maybe the home button is stuck.
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Brittany says
I had what I think is the same problem…You need to make sure to press on the bar and then swipe downwards to drop the bar down. If you don’t swipe down then it will go back to the homepage.
laine says
i tried what you suggest but the page just wil not stay open..
Brittany says
Hi, I’m not sure, sorry, but did you make sure to hold your finger for a few seconds on the top bar? If you don’t press long enough then you won’t be able to drag it down.
mat says
having problems changing ringtones it was fine and has reset itself to another one now it wont change to anything else it says that the tone is the one I selected in settings but still plays the one its stuck on should I do a fctory reset?
simon says
Maybe just a reboot. Then check whether the ringtones are correct.
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Tim says
how do i get my profile picture to be my facebook picture and not google+ picture? or even just link my account to facebook. it doesn’t give me the option to link it to facebook like my contacts do
simon says
Facebook closed doors to others. Android by default cannot sync contacts with Facebook.
The profile picture shown to yourself can be edited in contacts app. But this does not affect your friends. They can use whatever pictures for you.
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Randy says
How can you change the LED light colour for alerts on the s5? I am trying to use different colours for different networks, ie. whatsapp, facebook, email, text, hangouts etc.
Please help!
simon says
You need some third-party apps. Just search for LED color in the play store. There are a lot.
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Brittany says
Got it thanks! In my language settings the swype tool had a tap nose turned on…now I fixed that and it’s fine. I appreciate your help 🙂
simon says
thank you for the update.
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Kerry greenan says
I have set my alarm a few times and never heard it I wake only to find it auto silences after a minute how do I turn the auto silence off as can’t keep getting up late thanks
simon says
You need check the alarm tone. You also need make sure, the phone is not in silent or vibration mode.
For each alarm, you can define the repeated times after snoozing (under Snooze).
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Brenee James says
My Yahoo and Gmail notification ringtones are the same as my text ringtone. How do I change this? they all change based on what I change my text ringtone too. however, in the actual apps, the tones are set to the sound I want them? Help
simon says
In Gmail app, you can set the tone for each account. Start Gmail app, tap menu button, tap settings, tap the account, tap inbox sound and vibrate. You can set the notification tones for this account.
In email app, tap menu button, tap settings, tap account settings, tap the email account. Under notification settings, you can set the tone for this account.
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Olivia Bell says
How do I turn email notifications off? It’s driving me absolutely insane.
simon says
Gmail or email?
In both apps, you can go to settings, choose the account to configure, then you have the option to turn off the notifications.
Another method (not recommended) is settings- application manager, find the app, then uncheck notifications.
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Holly Jo Marabella says
WHen using voice to text (text messaging) my phone keeps randomly calling the person I am trying to message. .. is there a setting or something I have on or button I’m pushing On the side with a different finger? it’s happening about 10 percent of the time. I’ve also wondered if it was something I was saying while it was recording. earlier even happened while I have a facebook chat over the message and I was using voice to Text on the Facebook pop up chat
Kelly says
When someone calls me on my S5, I pick up the call but I cannot hear the caller and they cannot hear me. I hang up the call and call them back and it works fine. I have restarted the phone, turned off Bluetooth, taken the battery out and still does not work on incoming calls.
simon says
Did you try the speaker?
Anyway, if it always happens, very likely, you got a faulty set. You can ask Samsung to repair or replace it.
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kyle says
How do I mute a message tone when it’s incoming and I forget to put it on silent before I’m in church?
simon says
You can turn the phone over to mute the sound immediately.
You need the on motions (settings – motions)
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kyle says
Is there any button I can press to quickly mute it while it’s in a pocket or purse?
simon says
You can press home button to accept a call call, and power key to end a call.
But you need enable them first at: Settings–Call (under applications category)–Answering and ending calls.
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kyle says
So there’s no way to mute a notification if it goes off without pulling the phone out of your pocket and flipping it over or unlocking it and muting it? Really?
simon says
Correct. You must wakeup the phone before it can take any actions (Moto X is an exception).
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quinton says
How do I get the camera icon off my homescreen, ive tti ed holding it but it judt accesess the camera
simon says
Do you mean home screen or lock screen?
If you mean home screen, tap and hold the icon. and you should then see the delete button on top.
For lock screen, you need go to Settings–lock screen to uncheck the camera shortcut.
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andreascybuy says
When i am on phone log it dispalys by default all logs.
I need to be displayed only the phone logs. I am changing it it is ok.
When i leave the log and go back again is being turned to all logs again.
it is annoying to display the sms with the calls.
That’s why its name is call log.
Is there a way to change this permanently?
simon says
There are no settings to permanently change the setting.
Try this app: Samsung Log Converter 4.0+ (https://play.google.com/store/apps/details?id=com.samsung.log.converter.ics&hl=en)
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tony kirby says
I just am learning my s5 and had an apple 4G prior to. I like having the ability to block texts. Cab this phone do that? I see it Wil block calls but I don’t see how to block texts. Amir mentioned going into my message settings and turning on spam filter but I am not seeing that anywhere in the message settings….?
simon says
It is only available for the Messages app, not Hangouts. You need set Messages as the default SMS app.
In Messages app, tap the menu button (3 vertical dots), go to settings–spam filter.
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Amir says
Go to “messages” then from its menu choose “settings” then you can see “spam filter” change it to on…
tony kirby says
I have the Verizon messages as my default sms..I click the 3 vertical lines and it shows show our… full convo photos locations etc etc I click the horizontal lines and it shows search at the top concversation column with options and an advanced column which has settings in it…I open that and it has convo screen at top…font style notifications led color and some others….I am still not seeing a spam setting..at the bottom it has an advanced settings that has enable weblink preview settings along with others…no spam tho…im confused…
simon says
We are talking about Samsung’s messages app, NOT Verizon messages.
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Bernard says
How do I customize the number keys, for example: I want to enter a second power or third? Please help. Thank you.
simon says
I think it is typesetting. You need do it in some software, not keyboard.
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Eevet says
I was able to some how put a personal message like you do on the s3 and s4. Now i’m trying to change it but I can’t seem to find how to do so. Can you please help?
simon says
Personal message for what?
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eevet says
A personal message on the lock screen.
Randy says
I will be going away for vacation shortly. I’d like to know how to turn my phone off so that it does not roam charges over in the Caribbean. However, i’d like to be able to use wi-fi at local spots/resort etc. Can you please give me some steps as to how I would do both actions? Thank you kindly. You’ve been a great help Simon.
simon says
You can set (just one tap to toggle) the phone into airplane mode (this will turn off mobile connections, bluetooth, and WiFi), then turn on WiFi and bluetooth manually.
Of course, you can remove your SIM card if you are sure you don’t need this SIM card. Again, you need turn it into flight mode first, then turn on WiFi. (otherwise, there are some annoying SIM card notifications)
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Brittani says
How do I get my s5 to connect to my computer? it automatically connected the first time I ever did it and now it wont
simon says
You may try to install Kies 3 on your PC, if you haven’t done so. Installing kies will make sure the USB driver is properly installed.
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andrew says
How do i disable or at least add a prompt to the “call contact” button at the top of the text message thread window?
vdotholla says
How do I keep the screen on during a call? It goes dark on its own and really ticks me off when I can’t hang up because the screen is dark!
simon says
The screen is off when you put you phone close to your ear. The proximity sensor does this job. If you move the phone away from your ear, the screen should be on. If not, tap anywhere on the screen.
In older models, you can turn off proximity sensor during a call, but if seems this feature is removed in s5.
This may cause some problems when you need type extension number or pin. When your finger is close to screen, the screen is off. I haven’t found a solution yet. But you can type quickly thanks to the lagging of the proximity sensor.
Maybe other s5 owners have found the settings or a solution.
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cierra says
I have a a similar question. For iPhone there was an option on whether I wanted the screen to go off after a certain amount of time like one minute, two minutes etc. To help save battery.. But for the galaxy S5 the screen goes off after like ten seconds and it drives me crazy. Is there a way I can prevent it from turning off until I turn it off myself?
simon says
Settings–Dsiplay–Screen timout. Default is 15s. You can increase it up to 10mins.
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mark says
how do I forward on a text message on the s5
simon says
Open the thread, then tap and hold the specific message, the options windows should pop out and you can find the forward option.
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mark says
when I click on the thread for the particular message it only comes up with options to delete or copy to clipboard.
No forwarding option available as there was on the s3 and s4
simon says
You need tap and hold the empty area of that message, not on specific words.
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Jean says
How to i forward a text message to another contact?
simon says
Long tap the specific message, you should get an options window.
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Amir says
In s5 you should tap and go to message then tap and hold every part of text in your message you want to forward it then it opens for you a dialog box then you can choose forward …
Amir says
you can see in this picture
http://upload.ghashang.com/images/juo9ng2nusb41wnlerx.jpg
Ricki says
Press and hold the message you want to send. You will get a pop up with the option to FORWARD….select forward and browse for the contact.
Suga says
That doesn’t work. ..ughhh!
simon says
Tap and hold the empty area of the message. You should get the options. What did you get?
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Salman says
I have the same problem. I did tap on the empty area of the message. But I still get just ‘Delete’ and ‘Copy’ options. Is there anything else I can do?
simon says
Does this always happen? You can try a different blank area.
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Chris says
How do I sort my emails by sender? I want them to be grouped by sender. At the moment its just randomly in my inbox. I like to deal with emails in some kind of order.
simon says
In Email app, once in inbox, tap menu key, you can choose “Sort by”. By default, it should be sorted by time.
For Gmail, you can not do that.
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Chris says
There is no option to do that in my S5 menu.
simon says
You need so this in Email app.
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Patty says
Just got my s5 and can’t seem to figure out how to make text message pop-up notifications actually wake up the lock screen. I mute the volume on my phone at work, and if I receive a text while it’s sitting on my desk, the screen doesn’t light up. Only when I happen to wake up my phone do I see that I had a missed message on the lock screen. Is there anyway to get it to show the pop up notification on the screen while it’s asleep?
simon says
You can turn on the LED for notification: Settings–Display–LED indicator.
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Patty says
I do have that set (after installing a 3rd party app for LED notifications in order to color code the notification types) – I was looking for something more visual like a pop up that displays for a few seconds before the phone goes back to sleep….this was a feature my s3 used to have and I’m frankly surprised/disappointed the s5 doesn’t do the same. I was just hoping it was user error and I hadn’t configured it properly.
simon says
You can use camera flash if you really want this. Settings – accessibility – hearing – flash notification.
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Bethany says
How to I adjust the Notifications for my hotmail account. It rings every time I receive a message. I just need say once an hour. Second question- I need to connect the text messages to my Ford Bluetooth Sync but car States my Galaxy does not support this. How do I fix this feature? Thank you.
simon says
What app are you using for your Hotmail? Email? Outlook? Or any other apps? Anyway, the settings should be inside the app.
For the sync issue, if it says it’s not supported, then you cannot do much.
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Danielle says
I switched from an iPhone 4s to the galaxy s5. How do group messages with iPhone users work? I can send group messages to iPhone users but when they respond it comes back in a separate message from each user. How do I get it to appear in the group message window? Also, if a friend with an iPhone sends a group message to me and other friend who has an iPhone can’t see what the friend said only what the other friend replied in response. Please HELP!!!
simon says
Group messages works best when all members used the same platform, for example, third-party apps like whatsapp.
For your problem, I don’t think there are any easy solutions unless all members switch to third-party apps.
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Bethany says
Will give it another look. Any advice on the Text message issue with Ford Sync
simon says
You may check with the vendor whether Galaxy S5 is officially supported. in Galaxy S5, what you can do is to turn on bluetooth.
Also, in case you are using Hangouts, you may switch to the message app and try again.
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lindsey Rutherford says
How in the world do i turn off the quick reply. I can’t stand it
simon says
Which quick reply?
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Tom says
I can sync, via Bluetooth, my Galaxy S5 to my car. and Samsung TV….but when I try to pair it to my Samsung PC I get the passkey and click ok, but then get “Unable to pair….incorrect PIN, or password”. This is driving me crazy. I’ve tried everything…Any ideas???? HELP !!!
manish says
how to make sure that any media upload from wastapp doesnt appear in my samsung s5 phone galary plz help…
simon says
You have to delete such files physically from your S5. Most of the time, Whatsapp keeps a cached copy and it may show up in your Gallery. Probably, there is no automatic way to disable this.
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ahmed says
1st of all my fingerprint scanner wont show up in the screen lock how do i make it work. 2nd when i press on a few things on settings it doesnt want to open.3rd how do i remove some little round bubblle that can open camera etc
simon says
For finger scanner, did you enable it in Settings–Finger scanner. And in your Settings–lock screen, you also need enable it.
Some settings are just a toggle, so that may not open a new window. If you cannot change some settings, please let us know which setting. If it responds slowly, you may try to reboot (restart) your S5.
For the toolbox, you can disable it at Settings–Toolbox (under Sound and display). Drag it left to disable it.
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morgan says
I jus downloaded kidsbox on my s5 yesterday my son used it today and now I cant get out of the app I cant do anything how can I get out of it and get to my main screen to uninstall it ive tried turning it off then back on and ive tried taking out the battery nothing is working wat do I do I want to get the app off my phone now
simon says
There is a button for you to exit in kids mode. Please check this guide: https://galaxys5guide.com/samsung-galaxy-s5-features-explained/galaxy-s5-kids-mode/#HowToUseKidsMode
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carlie says
How do I turn off led blinker with emails and turn off the notification icon I get when I recieve emails?
simon says
You can change LED settings at: Settings–Display–LED indicator. You may turn it off for notification.
For email notification icon, you need go to email app, change the settings for individual email account. Same for Gmail.
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Marianne says
I have been told that my ringer and voicemail are not working when someone calls me. How do I fix that?
simon says
Are you in silent or vibrate mode? Check the sound settings in the quick settings window.
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Marcos França says
I need a help:
How activate the Knox?
simon says
First, if you don’t need it (or if you are not sure about it), don’t use it!! There is no way back!
Knox is pre-loaded (but not activated) in your S5. You just tap it to continue.
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Marcos França says
I know it. I’ve already used in Note 3. The problem on S5 is… the icon is not appear.
simon says
For S5 sold to consumers, the app is pre-loaded, but you cannot activate it. Your IT dept need some licenses to activate it, as I know. You need check with your local Samsung service centre, as the rules are likely different in different regions.
For S5 sold to enterprise customers, it is same as Note 3, you should have an icon to activate it directly.
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Mike says
How do I change the default video player on the galaxy s5? When I watch a video on the internet it automatically brings me to a video player that plays the video…However, there are no settings in this video player at all…I cant make the screen larger(full screen) or anything…When I take a video with my phone and then play it I have tons of options such as enlarging the scree and so on…So How do I change the default video player when searching videos on the internet???
A says
How can you reset the water resistant reminder? I made a mistake of hitting ‘don’t show again’ by mistake.
GT says
How do I add words to the Galaxy S5 dictionary?
simon says
If you are talking about dictionary for Samsung keyboard, no, you cannot manually add words.
Some other keyboards (fire example, Google keyboard) may have faster learning process, i. e., if you use it one of more times, it will remember and add it to the dictionary automatically.
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Vanessa says
When I press the power button I always get a prompt sending me to the camera app that I have to back out of. Where can I turn off this connection between the power button and turning on the camera? Thanks!
Amir says
Hi Simon,
How do I set up my phone as soon as I hold phone away from my ear during a call, the Galaxy S5 do auto Mode Loudspeaker (speaker) to change the situation?
Thank you
simon says
Probably, there is no such a feature yet.
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Amir says
I heard before galaxy s5 has this …
simon says
Most of the tricks are about display. I don’t think there is a smart way to switch to speakerphone yet.
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Amir says
Thank you simon for your answer…
Fritz says
I have my volume in full but whenever I receive texts and calls, the ringer is so low, even listening to musics and vids. Help?
simon says
The volume setting for the the ringer is independent of media.
Anyway, if you feel the speaker is too weak, you may visit local Samsung service center to check the hardware.
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Steve cook says
The text message icon says 1 but there’s no new message
simon says
You need read it. The number sometimes means the number of unread messages, not necessarily new ones.
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alumra says
My S5 is only a month old but sometimes I can’t hear the voice of caller and also they cant hear me till I put the phone on speaker or on headphones? It is very disturbing please help
simon says
it can be a hardware problem. You may ask local Samsung service centre to replace or repair it.
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fran says
I got this phone because I hated the iphone small text. now I find out this is just as bad. the text under icons is small. the text in menus at the top is small. I’ve had it less than two weeks. can I sell it? should I trade it in for a s4? what will make the text larger? the letters sharper? some of the text is in white and on a light background. help!
simon says
You can try to adjust the text size in settings- font.
For the color scheme, it’s part of the launcher. You can try some third party launchers to get a totally different interface.
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David C says
Phone numbers in text messages on my S4 were highlighted so that I could tap on number and it would dial to reply to it. On my S5, phone numbers in text messages are highlighted with other ID information from my answering service now leading to large number of digits to be dialed. How can just the phone number in text message be highlighted in my S5?
simon says
Probably this cannot be configured directly. The feature is probably modified due to some patent disputes.
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issa says
Help pls. How to insert contacts as text? (Not by attach as it is turning my SMS to MMS. TIA. 🙂
simon says
Start Contacts app, in the contact list, tap the contact, then tap the menu key (3 vertical dots), choose send contact info. It will ask you to select some items, and compose a sms for you.
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leo says
phone is only pulling emails when connected to wi-fi. How do I change it to pull from data?
simon says
Email or Gmail? By default, they download attachments on wifi only. But you can change this in the individual account settings (inside the app)
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Alan says
I have a problem when using my bluetooth headset. When the display of my S5 is on and I push the button on my bluetooth the google search box pops up I hear a tone and then I can ask the s5 to do whatever I want like “call” or “text” or ask any question. When the phone is in my pocket and the display is not on it responds differently. I push the button on the bluetooth and the phone responds with the voice dialer and will only allow me to make a call, no text no asking questions, just ” who would you like to call.” I had it set up where it worked right using google search once before but I guess that I inadvertently messed it up. How do I get the phone back to where the bluetooth will activate the sleeping phone and acces google search so that i have more options than just “who would you like to call”?
Kirsten says
Hello!
I’ve had my s5 for a week and switch carriers. Yesterday my phone shut off and I couldn’t get it to turn back on. I took the battery out and waited a minute, then put it back in and it booted up. Today, I had my phone sitting on my desk next to me and I noticed that it had rebooted without me touching it. Does the phone sometimes reboot after it auto updates something? I hope my phone isn’t sick, I’ve only had it a week. Thanks!
simon says
The phone reboots itself only when it encounters some errors (memory access…)or hardware problems (overheating..). If it happens often, you should have the phone checked. If it is just one time accident, you should not worry about it.
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Justin Latt says
Hi All,
Can anyone tell me how to turn off that silly reminder of “”check protection Cover” against water damage and all that non sense message every time I plug out the cable? I mean I don’t need to be reminded, isn’t it obvious if it is left hanging? its not very smart design firstly and it is annoying all these reminding stuffs..
Thank you!
Apart from that, s5 is great!
simon says
There is no way to turn it off in s5, as I know.
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Paddy Clancy says
How do I make a 3-way calling on the Galaxy S5?
simon says
You dial the first number. Once connected, tap hold. Then second number. Now, you should have a merge button.
Please note some carriers don’t support this feature.
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alex says
i have a couple opf email accounts set up on my galaxy s5, but how do i check all these accounts for emails
simon says
If sync is enabled (default) , all these accounts will be checked automatically.
If you didn’t turn off push notification (default), you should receive the notification once new emails arrive.
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B Hall says
My sound is not working at all…ringtone, netflix, music…nothing has sound. multiple restarts and searching for something that may have been turned off. Even did a factory restore. Whatcha got?
simon says
If the volume button or the speaker doesn’t function, you need ask Samsung service center to fix it. It is very likely a hardware issue.
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Quang Pham says
Anytime when people call me , either I take a call or miss a call , I will see the number with + size ahead that number, so I can not make a return if I need. For ex: somebody call me at this number 408-555-5555 ,after that, I will see at recent mode +408-555-5555, because of + size ahead the number so I can not return the phone
simon says
The + is for country code. This is useful when you roam took another country.
By default, if the caller number is not in your address book (contacts), the phone will automatically give you a “full” number so that you know it’s calling from us or UK, for example. Most carriers support this feature of caller number display is on.
If the + is not followed by a country code, you will have problem to call back. In this case, you need contact your carrier as the number is set by the carrier.
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Will says
I got a Galaxy S5 and have this issue with my lock screen. It says Slide To Unlock, but instead of letting me there is a lock with a white circle around it that it obnoxious. Is there any way to get rid of it and allow for me to slide once again?
simon says
You need swipe to the circle.
The inconvenience is mainly due to Apple’s patents.
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Esmatullah says
my SAMAUNG GALAXY S5 is turning off when i have phone call or i’m speaking it.
simon says
if it happens often, it is better to ask samsung to check and fix it.
What you can try is to factory reset the phone to see whether it helps.
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Jordan K says
I’m having issues where my phone screen turns itself on in my pocket when I don’t want it to. There seem to be two reasons for this, both of which I would like to disable if possible:
— The “home” button acts as a power button and is easily accidentally pressed. Can this be changed so that ONLY the button on the side of the phone acts a power button?
— The phone screen turns on when I get a event notification/reminder. Is there a way to not have the screen turn on for notifications? (in Google calendar, I do NOT have notifications turned on under “General Settings”).
Any help would be much appreciated!
simon says
1. no. You cannot change Home button as you want.
2. You can try to disable message preview. https://galaxys5guide.com/samsung-galaxy-s5-how-to-guides/turn-on-or-turn-off-sms-and-mms-message-preview-on-galaxy-s5/.
Some calendar alerts are from S Planner.
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Jensen Huddleston says
I cannot get my S5 to connect to either of my subarus. I have asked Subaru and they have no update, I have gone online a dozen times and nothing has been provided. Does anybody know of any special settings or issues related to pairing the phone with vehicles. My problem is the phone is seeing the car media, just when it goes to connect I get an error message and the car says connection has failed. I have tried this and a million other options, please help!
simon says
If the vendor doesn’t support s5, I guess you can not do anything.
Almost all of these car entertainment systems are closed systems. Some even don’t comply to standard. We have to rely on the vendor for any new hardware support.
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Jordan K says
I just purchased a brand new Forester, so I can’t speak to older models, but my S5 works fine via bluetooth. When I bought the car, the guy at the dealership helped me pair it. The first try it didn’t pair, and he said “Oh, it always does that the first time. Just do it again.” After that it worked.
I assume you’ve tried more than once… unfortunately I don’t have any more insight into how he got it to work, but the S5 is certainly supported, at least in my new Subaru. Maybe somebody at the dealership can help you? Sorry I can’t offer an actual solution…
Chantel says
I set up private mode password and now it isn’t working. How do you reset it?
simon says
Did you try your Google account password?
If not, you can lock your phone, then unlock it remotely Android device manager. This will erase all passwords. You need set it in Google Settings app.
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sharon reynolds says
How do i stop the notification sounds repeating. They go off in the night and continue every few minutes until i open the app up. This is for all notifications, not just text
simon says
You can turn off notification reminder at Settings–accessibility–Vision–Notification reminder. By default, it should be off.
For messages, you need go to Settings–sound–Messages (under Samsung applications category)–repeat message alert.
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Jordan K says
Thanks for the help — that’s too bad about the home button acting as a power button. It seems to me one power button is quite enough… I don’t need two!
I don’t actually seem to have S Planner installed (I don’t see it in the application manager anywhere), and it isn’t actually messages that preview, but calendar events. Emails and text messages don’t seem to cause the screen to turn on… just calendar event reminders.
simon says
In addition to waking up the screen, home button had many more functions in Android. The problem is in Samsung’s design. The button should not over the screen; it should be slightly below so that it will not be accidently pressed. Anyway, most other Android manufacturers abanded the physical home button. But that will waste considerable screen size.
S planner is the native calendar manager in s5. It must be installed although you can use other calendar apps. For Google calendar, you don’t have the option to set the way that the reminder is triggered on the phone screen.
For s planner (which actually reads your Google calender), you can set it as alert or as normal notification.
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Danie Smith says
How do I put the WhatsApp continuous message alert off? It reminds met every 5 minutes that there is a unread message.
simon says
The setting is inside whatsapp.
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Danie Smith says
Thanks Simon – I tried, but I can not find it! I don’t understand it. Any other suggestions? HELP!! It’s driving me nuts! 🙁
simon says
Then you may check Settings–accessibility–vision–notification reminder. Make sure it is off.
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Randy says
I have a question, everytime I delete emails from my phone after sometime it reappears. It shows up as an unread email. Can you help me with this. Thanks!
simon says
Email or Gmail?
Probably the sync is not set up properly.
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74h3r says
I forgot the pattern of my lock screen, and I am unable to reset or unlock?!
simon says
You can keep trying. After 5 or 7 times, it will prompt you to unlock with your Google account password, or with the backup pin.
If you have enabled remote access for Android device manager, you can also unlock your phone from Android device manager from your PC. https://www.google.com/android/devicemanager
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L. Whatley says
How can I close the keyboard. Say I’m typing info into a text box on a website and the keyboard is covering something that I need to see, I want to close it for a moment then reopen it.
simon says
Tap the back button (right to the home button). When you need it again, tap the location where you want to continue the input.
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Rubina says
Can’t get dial tone when calling unless it’s on speaker and also can’t hear caller and call can’t hear me…help
simon says
Did you try to adjust the volume?
If factory set doesn’t solve the issue, you should ask Samsung service center to cheek and repair the phone.
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Wendy says
Hello, I hope you can help me. My Whatsapp Messages deliver / receives automatically when WiFi is turned on but not when I’m on 3G/4G service. I have to open the App and then the messages will show up. Is there a setting where I can change it so that it receives the message without the App being open? (I hope this makes sense) Thank you in advance.
simon says
Did you disable the background data? You may check Settings–Data usage–menu button (3 vertical dots). Make sure Restrict background data is NOT checked.
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Wendy says
It’s blacked out – I can’t change the settings there. I knew how to change it on my other phone so I’ll have to search for that on the S5. Thanks for the reply!
Wendy says
I meant to add it’s not checked but it’s grey where the others are ‘active’.
Wendy says
Found it. It’s because of the Power Saving mode. Thanks again for this great site. It has helped me a lot with other things.
simon says
Thank you for sharing your finding.
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Huay Mei says
Wendy,
I have exactly the same problem as yours. I have been meddling with the notifications in whats app until I found the answer here. Thank you wendy!
Irish says
Why my s5 dont have download booster in quick setting? How can i have it? Thanksss… and how can I switch 3g into 4g?
simon says
Download booster is only available in some 4G LTE models.
3G or 4G depends on your carrier network and good mobile plan. Normally the phone connects to the fastest available network automatically.
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Randy says
It’s the email on the phone. I have a yahoo account which I am opening through the email icon. Thanks for your help!
simon says
It could be some sync issues between your phone and yahoo server. You may change the incoming server type to imap if you are using pop3.
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John C. says
My texts are being forwarded to my email….
I still get them on my phone, but my incoming texts somehow get forwarded to my email
Driving me nuts!!!
simon says
Are you using Exchange email server? If yes, in server settings, uncheck sms sync.
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CBK says
I just upgraded to the S5 from the S3. I know with the S3 it used to save the recent history of text messages by contact in my call logs. I noticed it doesn’t do that on the S5. Which I am ok with. Just wondering if it saves the history anywhere else..
simon says
the message log and call logs are all there. You can switch the log to “all” in the left of the second row (when you are viewing logs). In S5, you can use different filters (call received, call missed….)
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John C. says
How can I disable the annoying Google voice commands app and select a voice command app that I prefer (i.e. Motospeak)? The fact that Samsung and Google require the use of specific software makes them no better than Microsoft. I didn’t ask you to THINK for me. I bought the Galaxy S5 because it is a good product. You provide the hardware and ONLY the software ESSENTIAL to run it and let me select apps I want to use. Also, let me uninstall the bloatware that you stich on your devices–if I wanted bloatware, I would have purchased a Windows-based computer and mobile phone. Pass this note on to the Android/Google folks, too.
I doubt I will receive feedback or assistance for this request.
simon says
You can goto settings- application manager – all to disable Google search.
For s voice, you can even uninstall it because it is not pre-installed.
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michael says
all of my photos and images doesn’t matter if its in my gallery or Facebook etc on my s5 look like they have a weird filter on them even videos on youtube has this problem how do i fix it ??
simon says
Did you change the screen mode? Settings – display.
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Angelique says
Hi, I have a S5 and when people dial to me they don’t hear a dialing tone, they hear a ringtone. How do i remove this? Please help
simon says
It is probably the connection tone set by your carrier.
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mike says
how do i clear call history for Majicjack on my s5 phone
simon says
Their server may still keeps a copy of your history….
In S5, you can clear cache and clear data for the app. This will erase all your data (including your logins) for this app.
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Karen says
My Samsung S5 interferes with the speakers on the Samsung TV so that they make a loud crackling sound when the phone is within a 5metre range of it. Can I do anything to stop this?
simon says
Probably no solution. You may ask Samsung to check the phone because normally the interference should not be so strong unless you are talking on the phone. Occasionally, poor mobile signal may also increase the interference.
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Matthew says
How can I change my default picture in the text conversation? Whoever I txt has their caller id picture next to their name but mine is the default.
Matthew says
Just kidding. Its just their contact picture and their txt to me. Not their name.
simon says
If you are using the default Samsung messaging app, both photo and name should be displayed.
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simon says
You can update your Google +profile photo. You can also create a contact for yourself then assign a picture. This will overwrite the g+ photo.
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geeta says
need help to unlink over 1000 contacts on my s5, need to do it in one go
I have unrelated contacts which somehow have got linked whrn I brought in my contacts from the sd card, google
simon says
It is probably better to clear the contact and import again. I’m not aware of any one-click solution to unlink contacts.
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Kieron says
How do I change my messages so it’s not a conversation, I want it as individual messages from the same person
Nicole karmali says
Can you get the phone to automatically open at your home screen each time you turn it off and then open?
Also in my email is there a way to have it show that you have responded or forwarded that email?
simon says
When you unlock s5, it always goes to last screen before it is locked. You need tap home button to return to home screen.
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Newman says
How do you get the settings in the camera to stay. For example, when I set video to smooth motion I expect it to stay at that setting next time I open the camera but it does not. Any idea?
simon says
You can add a shortcut for the specific settings. Unfortunately, you cannot make s5 camera remember your last settings.
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Ana says
How do i turn off that noise that it makes when i press the microphone button on the keyboard? Its like a “bloop” noise and it’s really annoying when i accidently press it.
simon says
You probably cannot turn it off. It’s a good reminder notifying you the mic is in use. You may lower the volume, but I don’t know the way to silence it without silening your phone.
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Samantha says
How do I stop the notifications from my email accounts?
simon says
Email or Gmail?
Inside the app (email or Gmail), you can find the notification settings for individual account. You can then disable or customize the notifications.
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Keylee says
so i started listening to music on my samsung s5. i paused the music and whenever i lock my phone, i see the album cover of the song i paused. i want to get rid of it and have my lock screen pic showing. how do you exit your song on your lock screen?
simon says
unfortunately, the album art cannot be disabled in Kitkat. But you can start another music player, then tap back button to close it or tap home button to close it. Now if your screen is locked, it will not show your normal lock screen. Please note, this will also disable the music player widget in the lock screen.
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Haroon says
When i first got s5. I used to get notification whenever i would get new mail in my inbox. But now i don’t whats going on and how can i start getting new email notifications again?
simon says
in email or gmail (depending on what you are using), you can configure the notifications for each account.
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Haroon says
It was showing notifications before, but i don’t know why it doesn’t anymore. This is my college email account. Though, i recently noticed that notifications for yahoo mail still shows up.
simon says
Check the account settings in the email app. Notification can be turned on /off individually for each email account.
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Tina VanderWende says
I have had the S5 for a month now and I have noticed that the avatars in the text messages are not showing up unless it is a picture that I added to that contact person myself. My old phone, Droid RZR would link the Facebook pastures into my text conversations. I do have the Facebook contacts linked to my contacts and the avatar pictures show up if I’m on the phone with them, just not in the text mode.
mer says
Why don’t I get notifications from instagram? Or.. how do I get the notifications on the lock screen instead?
simon says
Feedback to instagram developer. (I’m not a user of this app, so I don’t know whether there are some settings inside the app).
To preview notifications on lock screen, please read this guide (you want to check it, the guide teaches you how to disable it): https://galaxys5guide.com/samsung-galaxy-s5-how-to-guides/turn-on-or-turn-off-sms-and-mms-message-preview-on-galaxy-s5/
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Colleen says
How do I delete skype texts from S5?
Melissa F. says
How do I synced Facebook to my galaxy s5
simon says
Just turn on sync for Facebook. Do you want to sync any special contents?
For contacts, you cannot sync them with you contacts app because Facebook disabled this feature long time ago.
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Stephanie says
How do I pair Music Audio in my car with bluetooth? Phone audio is working just fine but it isn’t giving me an option to play music, and USB is not working for music either.
simon says
It depends on the system you have. Once you pair your s5 with the system and then play the music on your phone, where does the sound come out? The phone speaker or no sound?
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Roy says
How do I remove/move the magnifier and flashlight apps from the home screen when the phone is on “easy mode”?
simon says
You probably cannot. S5 Easy mode is mainly for people who don’t bother with customisation.
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Otto Asencio says
How can I have my contacts pictures appear on text messages from my lock screen?
simon says
TouchWiz does not support this. A few other launchers may have this feature.
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allan says
upgraded from a S3 to a S5,,for some reason i dont get a notification from facebook messenger(on my s3 was fine),, i get them from facebook itself, but not if someone messages me,, i have checked the facebook messenger app settings and all notifications are turned on..
i get other notifications from other apps ,, like facebook itself, and whatsapp
other people i know with a s5 dont seem to have this problem.. is there is something i have to set on the phone??
thanks
simon says
Did you turn off the notification for the app? Go to Settings–Application manager–Facebook messenger. Check whether notification is on.
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Danie says
I tries everything to turn off the reminders every 5 minutes that there is an unread WhatsApp and sms messages. I looked everywhere in settings, in the app, but still couldn’t find anything to turn it off. Please help!! It’s driving me nuts!!
simon says
Settings–Accessibility–Vision–Notification reminder. Turn it off.
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marty says
How do I turn off the email notification. I put notifications on silent, but it still beeps in the middle of the night when a new telemarket message comes in, waking me up ?
marty says
Got it : go to settings/sound/email/priority senders/notification sound. Not from settings/sound/notifications
marty says
Nope, that didn’t work either !
simon says
You need change the notification for each email account (if you have more than one).
Blocking mode is designed for this scenario. You may try to enable and configure it as you want.
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Yvonne says
After taking a few photos, the “Chrome” icon appeared on each photo. I cannot delete these photos. I’m new to smartphones so I probably somehow placed the icon on these photos. Any help would be appreciated.
simon says
Are you viewing photos in the Gallery App? Once you open it, you have the option to delete it.
For chrome icon, are you using the stock camera app, or using some other third-party camera apps?
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Melissa says
I do not have the settings icon for my samsung galaxy s5 phone and have no idea how to get it. What do I need to do to get to the settings of my camera?
simon says
Slide one finger down from the top of S5 screen, and you will get the icon, as well as the notification.
You can also tap Apps icon in the bottom row of the home screen to open app drawer. You can find the settings app there.
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Regan Deevers says
i have a att samsung galaxy s5 and on the text messaging its grouping all the texts i send in one spot and all the text im receiving in a different spot, how do i make this go back to normal?
simon says
Which messaging app are you using?
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Derek says
Hi
Can I change the default screen colours on email on S5. I think the grey and blue is boring
simon says
I don’t think there are any style settings for the email app.
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Marquita Smith says
How do you take off the pop up browser blocker when trying to a application online please help
simon says
For Chrome browser in your S5: Inside the browser, tap menu key, tap settings–content settings. You can then un-check “Block pop-ups”.
For the Internet app, it is also under content settings.
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tara g says
I just switched from an iPhone 5 to the galaxy s5. I blocked a number on my iPhone and forgot to unblock it before I switched phones…I used the smart switch mobile app to moved all of my contacts and pictures and stuff to the s5. How do I unblock that number on my galaxy that was blocked on my iPhone?
Virgil Gray says
How do I remove LinkedIn from my galaxy s5
simon says
You can delete your LinkedIn account from settings – account.
Alternatively, you can disable the app at settings – application manager – all.
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Barbara C says
I have S5 and have it paired to my car. I can send text and answer the phone and make calls through the car system but I cannot read text through the car system is there something I need to set on the phone to be able to read the text?
simon says
Just enable driving mode (or car mode depending on your region).
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David says
My galaxy s5 doesn’t have the camera settings option. How do I get it on the phone?
simon says
You are probably in Easy mode. Go to Settings–Easy mode. Change it to standard mode, and then you can find the settings icon.
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Hannah says
Hi there, I am wondering how I can change the settings so that only photos are saved to Gallery and My Files, currently every image from apps etc is being plopped into these folders, and it takes ages to actually find my photos?
simon says
Gallery is not a folder. It is an app that show all pictures in your phone, no matter the location of the folder. By default, the gallery app arrange photos as album (actually is folder). The camera album is photos taken with your camera. Of course, you can tap the top left to get the main menu and choose view by time.
My Files is a file explorer. Again it aggregates file info from all folders. You can always go to Device Storage or SD card to browse file.
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Phil says
How to disable the S Planner app???
I’ve found the disable button on “app info” but it’s grayed/disabled
I’ve installed google calendar but all my invitation are defaulted to S Planner
Please help
simon says
In S Planner, remove your Google calendar. In Google calendar, remove Samsung calendar and My Calendar.
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demetrius says
i just got the phone and i lost my Hello Google function.
simon says
Do you mean “OK Google Now”? You need enable Google now first.
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demetrius says
Maybe. I know its the feature that if I say Hello Google the google screen pops up and lets me say my request.
simon says
In the home screen, make sure the Goole search bar is not removed. Then you can speak “OK Google Now” when the screen is unlocked.
Please note for S5, you cannot unlock the phone with the hot word. In other words, the screen must be unlocked, and you must have Google search bar in that home screen.
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demetrius says
Thanks that worked..
greg says
I have a s5, I get notification tones (whistle) about every 5 minutes, how do I change how often to be reminded that I have notifications, I would prefer once an hour, definitely not every 5 minutes.
simon says
Settings–Accessibility–Vision–Notification reminder. You can enable it, then set the reminder interval.
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greg says
Thanks, that was driving me crazy.
Will says
Trying to organise my S5 home screen by placing certain apps such as all my games in folders. When I search how to do this everything tells me to press and hold the app and a menu will appear at the top of the screen with 2 options, to +create a new folder or remove. I only have the remove option when I do this.
simon says
In one of your home screen pages, tap and hold any “blank” area, you will get the correct option window to create a folder.
Once the folder is created, go to your app drawer, tap and hold any app. You can then put it in the folder.
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Will says
Still didn’t work but did get me on the right track. There is a pencil icon near the bottom right of the screen, ‘ËDIT’,
tapping that once shrinks the home page, from there if you hold down the app icon the create folder option appears.
Thanks for the help. 🙂
Yolanda says
If I’m on the phone and receive a text how do you switch to messaging to answer the text
simon says
By default, you can always press home button during the call to hide the phone app and do something else.
In your Messages app, tap menu key (3 vertical dots), tap settings, tap notifications. Check “pop-up display”.
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don says
when i add an event to google calendar on my phone, the event does not automatically load to google calendar on my desk top. in order to add the event from my phone calendar to my desk top calendar , i have to hit the “refresh” button in google calendar. I am told that this is a known problem and am wondering when this glitch will be repaired. I do not have this same problem when i enter an event on the desk top google calendar as it automatically appears on the google calendar on my phone.
simon says
Yes, this happens occasionally. However, if you create the event in S Planner (but for Google account/calendar), it can sync with Google calendar without issues.
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Roger says
I purchased a ringtone from Verizon Ringtones. I received a message saying I needed to retrieve it from my “Music Inbox”. I cannot find a music inbox anywhere. Any ideas as to where this is?
simon says
You need check with the Verizon. Probably, you need install their app as well.
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reshma says
i cant find the handwriting or any other option in keyboard of my samsung galaxy s5. even there is no keyboard option like”samsung keyboard”………….. where i have to check? is it necessary to download the other keyboards??
help me out.
simon says
https://galaxys5guide.com/samsung-galaxy-s5-how-to-guides/how-to-use-galaxy-s5-samsung-keyboard/
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reshma says
thanks for your replay but there is no samsung keyboard installed…. i can find only android keyboard instead of samsung keyboard, and it is also not having the gear button having the options to the change the settings. another problem is i cant find the ”samsung apps store ” icon in my phone. i can find that app in ”default applications” but how to get that back to home screen??? really i am searching in google from so many days, not getting a clear answer……. help me out
simon says
Are you sure it is a Samsung phone?
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Tara says
how do i lock my pictures and videos so that I am the only one to see them?
simon says
Did you try private mode in s5? It will do the job for you. We will release a guide on it soon.
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Lauren says
Every time I place my galaxy down firmly on a hard surface the back round coloring on my phone changes to a yellowish faded color. I can change it back by either hitting the phone again on a surface or whipping the front screen across my shirt or a fabric. I have spent time looking this up to see if it’s a feature I can changet since I don’t like it but can’t seem to find anything about it. I am not sure if it’s a defect in the phone or if it’s a setting I just haven’t figured out yet. If someone could please help me out that’d be great! !
Kim says
I am having trouble with the S5 and using voice recognition using a Plantronics Voyager Legend headset. The phone has no clue what I am saying. If I say Jean, it comes back with Rob. Any suggestions on how to rectify this issue?
simon says
Using S voice or Google Now? If you don’t use the headset, is it better?
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Kim says
I am not sure what one is being used. I just push the button on the Voyager and talk. I had an Iphone before and it worked amazingly well.
I do know if I push the Google Now on the phone it does a better job of voice recognition.
Roy says
Three of our employees have the Galaxy S5. We use ContactSync to sync the contacts from Outlook to our mobile devices. The contacts all transfer correctly on 2 of the 3 S5’s. On the 3rd S5, I have deleted the email accounts and the ContactSync account and readded them but some of the contacts still do not transfer over. I have double checked that the ContactSync settings are identical on one of the phones working and on the one that is not.
Has anyone else had this same problem? If so, how did you fix it?
Aftab says
How do you press enter on the samsung s5 keyboard when using WhatsApp. The samsung s5 keyboard has the send key on display and no enter key which is a pain if you are writing a long paragraph
Randy says
Sorry im not sure about imap or pop3, can you assst me as to where I can find this.
simon says
You need check with your email provider. Some may only provide one, although most provide both. You also need get the corresponding servers from the email provider.
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Bill Zsambok says
How do I set up inverted rendering of a browser but have it leave the keyboard in it’s normal display? My wife is low vision and this was function in her previous Samsung phone.
simon says
Settings–accessibility–Vision. Check negative colours.
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Billy says
Simon, the negative colors function changes all colors on the display. This is good and bad as it will change the browser to a high-contrast look but the keyboard will also be inverted so she can’t see it. Is there a better function or setting? Again, this was available previously on her Samsung Galaxy Victory 4G LTE…
simon says
The stock browser and Chrome don’t have special settings for s5.
For the keyboard issue, you can try the free keyboard: SwiftKey (https://play.google.com/store/apps/details?id=com.touchtype.swiftkey). Install it and set it as the default keyboard. For this keyboard, you can choose themes. Some themes work nicely with negative color (e.g., Neon).
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susan says
will not download candy crush app. any suggestions?
simon says
Any particular error message?
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Kelli says
How do you customize the background with a picture in my Gallery, for the messages.
simon says
No, you cannot set background for your message app. The app doesn’t have such customization options.
If you want to send a message with image background, you don’t have the option either. You can only attach the picture.
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Kelli says
I used to be about to with my S3, but alright thank you!
simon says
If you are using Samsung messaging app, not Hangouts, then you can customize the app as you did in S3.
You can open the Messages app, tap the menu key (3 vertical dots), tap settings, tap display, tap background style. Then you can choose a picture or photo as the background.
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kwanbingOei Kwan Bing says
How to turn connection mode to MTP
simon says
Once your s5 is connected to the pc, you should get a notification in your s5. Tap the notification and you can find the option to switch back to MTP or MTP with USB 3.0.
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kwanbingOei Kwan Bing says
I have tried it but no notification came out on my S5. However when I run Kies the program ask to turn the connection mode to MTP
I mus tell that I tried to back up my S5 with Carbon copy which pop out a notification to turn the connection mode to not MTP with a choice to change the connection mode.
How ever When I want to exhange files using Kies, Kies ask to turn the connection mode back to MTP
Can you guide me to change it back
Your sugestion above doesnot produce a notification on my S5
Thanks
simon says
When you connect your S5 to the PC, your S5 MUST have a notification and an icon.
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Ryan says
How do I reset my fingerprint? I did it and it can’t recognize my fingerprint.
simon says
Delete all the old ones. Then you can register new ones.
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Kristina says
I’m trying to throw a surprise party, and the birthday person often uses my phone. I have to keep deleting text messages so the birthday person doesn’t find out about it. Even when I delete the messages, it still logs it under Phone – Logs – messages. How can I make it so my “call log” does not log my text messages. I don’t understand this feature. That’s what the messaging screen is for. Thank you for your help.
simon says
You may try this app: https://play.google.com/store/apps/details?id=com.softrelay.calllog
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Sadiyyah says
Is there a way to disable email message body from showing in the notification panel but still receive notification icon/new mail alert?
Lorraine says
How do I link my contacts to Facebook/Whatsapp etc?? I used to be able to do this so easily with my Samsung S3 but now with the Samsung S5, it is driving me NUTS! There is no connections/link icon as suggested in the Help so not sure what I am doing wrong… 🙁
simon says
I don’t think you can do it any more. Facebook is closing its doors to others (other systems).
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hannah allen says
Can I somehow stop pop-ups from occurring while playing games?
simon says
Settings–blocking mode. Check block notifications (you may want to uncheck some items..).
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Catherine says
when I am on the phone the apps are all getting activated by my hair and ear yesterday the date and time setting changed…. how do I set it so the screen locks or something so the apps do not go crazy on me
simon says
It seems the proximity sensor doesn’t work properly. Our it may be blocked by your phone case. When you move the phone to your ear (while the line is used), it should automatically turn off the displays.
If the problem persists, you may visit local Samsung service center to check the phone
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Catherine says
thanks – the senor is definitely not covered or blocked by the case.
simon says
You’d better ask Samsung service center to check the phone. In old models, you can turn on/off proximity sensors for the dialer. But in S5, it is always on.
If you have time to play with it, you may try this app to see whether the proximity sensor works or not: https://play.google.com/store/apps/details?id=com.nuts.autolock
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Stromyus says
Hi all, the same post was posted on S4 page, as it was suggested in links above for image mirroring… 🙂
Small question, I have S5 and Samsung smart 5300 TV… same lan, both connected, I can see TV in allowed devices on mob, and can see mob on TV, but.. I can’t share/see image from S5 on TV screen… When I first tried, everything worked well, but now, there is no way to reproduce picture on big screen… Any suggestion/help, please?! This is really annoying, due the fact that on my other phone, old Xperia P everything is working like a charm, without any additional setup…
Andrew Ott says
Every time I try to sync Facebook to my device it says unfortunately your Samsung device has stopped any advice
Darla McMillian says
How do I change USB connection in my galaxy s5? I want to be able to plug into my computer or a photo kosiak but it stays in charge only mode. I do not get a notification saying in camera mode or anything just my battery shows that it is charging. I have enabled usb debugging in developer mode and still nothing changes it stays as charging..
simon says
You may install Kies 3 so that the USB drivers will be installed properly.
Anyway, your PC should tell you whether it can recognize the connected device.
It may not work with some photo kiosks, because they may not recognize s5.
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darla says
Ty gor repmy. And my Computer doesn’t even show it.. but I know it’s connected because it’s charging.. I will install the program and see what happens and let you know. Ty again.
MTZ says
Hi, has anyone had trouble with when receiving a text message and let’s say your phone is in your pocket when the message comes in and of course it will let you know you have received a message, if you don’t get to it right away, it will open your phone and the next thing you know you have taken a picture, answered the text, pocket dialed someone…It seems that once that message comes in and is sitting on your screen it will open your phone automatically…Please, very frustrated and not sure how to stop it from happening???
simon says
You can just set a screen lock. In Settings–lock screen, choose swipe.
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Tom says
How can I creat a voice message ringtone for particular contacts who call me, such as “Darling Megan calling”.
simon says
use the voice recorder to record your voice. Then follow this guide to customize the ringtone: https://galaxys5guide.com/samsung-galaxy-s5-how-to-guides/how-to-customize-galaxy-s5-ringtones-and-notification-tones/
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C Ross says
How do we change the settings in the Yahoo Instant Messenger App within the Galaxy S5 so that a notification pops up on the main screen of the phone but does not chime every time a new message comes in and we are not active in the midst of a chat?
simon says
You need feedback this to Yahoo. For S5, you can control whether the notification is allowed for the particular app. But how the notification is delivered depends on the app. You need find the corresponding settings (if exist) inside the app.
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David Love says
I have an S5 Active that replaced an S3. How do I stop the Send read recipt report? pop ups on every Outlook 2010 e-mail I open? There are thousands of complaints all over the web about this Samsung issue dating back to 2012 so I am hopeful you have a solution by now. I have checked “Never Send Reply” in Outlook and did not have this problem with the S3. Even when I open 2 or 3 year old e-mails on the S5 the pop up window appears. Help!
David
simon says
What app are you using in your S5?
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tom blondi says
How do I bcc myself when i send an email from my galaxy s5? this feature was easy to find on the S3.
simon says
For the email app, tap the menu icon (3 vertical dots), tap Settings, tap manage accounts, tap the account, tap More settings, tap Always Cc/Bcc myself. Then you have the choice of None, Cc or Bcc.
For Gmail app, when you reply, you have the option for each email individually.
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kwanbingOei Kwan Bing says
How to eliminate the camera icon on a lock screen. I have unchoose
on the lock screen option but still the camera icon is on
BTW thanks for the tip on turning comunication mode to MTP. But you have to go to look at the info coming out when swiping down and look a the info and click on communication mode shown there. It doesnot pop out when connected to the PC
Thanks
Bing
simon says
For the camera shortcut, as I know the settings–Lock screen is the only place to turn it on or off.
Did you install some other apps that enable widgets on lock screen?
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tom blondi says
Thanks…much appreciated
sophea says
Can someone tell me how to share music via whats app and Bluetooth I am pairing with other phones but there is no option to share so please help me
simon says
If you want to share music file, you can just them in whatsapp.
To tansfer files through Bluetooth, you need some apps to initiate the transfer. You can install ES file explorer, select the file, then you can add the option of shared via Bluetooth. If you’re new to this app, you may follow this guide: http://motoeguide.com/moto-e-guides/manage-files-moto-e-es-file-explorer-file-manager/
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David says
Not sure what you are asking. I am using the e-mail app that came with the S5 and set it up the same way my S3 was set up.
Polly says
I recently purchased galaxy s5. When I try to forward a picture from my gallery to a text message it ask if I want to default text messaging to Samsung? yes or no
simon says
It’s up to you. In kitkat, both the stock messaging app and hangouts can be set as default sms app. You can switch between these two on the fly. You can try and then decide. Anyway, you can always change back easily without losing messages.
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Terry says
I am having problems with both of my email accounts – they don’t load emails to my phone even though I can see the gmail being notified. The other one does not even notify. It’s through enom. It was working earlier but now I can’t get it to work at all. I thought maybe it was not working if my outlook on my laptop was open but that’s not the case. When I send from both accounts, I know this works since I try both accounts from my phone and they end up on my laptop but not the phone. I’ve checked the synching but I don’t think this is actually working right although I put PUSH in…help? As me any questions as I’m sure I’ve forgotten something…THANK YOU!
simon says
If you go to the account settings, in sync settings, is the correct time shown under Sync email.
You may try to delete the account, and follow the setup. Normally, if the settings are correct, the email should be shown immediately after you finish the setting.
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terryf says
Is there a way to set your phone at night so that phone calls will ring while other notifications are on silent? Or that instant messages will vibrate but emails and facebook updates are silent? The blackberry allows you to do these settings separately so you can control sound/vibrate/silent separately. Can you do that with the S5?
simon says
Settings-blocking mode
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Sean says
How do I get rid of this pause button on my lock screen. I stop all my apps from running and its still on my screen instead of the regular date and time and its driving me nuts.
simon says
do you mean the album art of the music with playing controls? You need “end” the music player. If there is a music player notification, you need close it.
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Dan says
I have a group that I want to send a text to, it has more than ten people in it. Can I send a text with more than 10? couldn’t with s3 just got s5 and was told I could…tried it and it stopped me.
simon says
The number is limited by the carrier. If you have a large number of groups, is better to use third party Internet based sms apps, for example whatsapp.
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David says
I am using the e-mail app that came with the phone. I loaded the e-mail the same way I did on the S3. Can you help me?
simon says
What’s the problem? I think you need just follow the on screen steps. For server type, you need check with the email service provider.
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Barbara C says
Is there a way to set up a voice mail notice. My carrier is Verizon and there voice mail icon they want to charge $2.99 a month. As of right now I get one little beep and it will show missed call but the only way I can tell if I have a voice mail is to call the mailbox
Terry says
Try YouMail – it’s a free app that addresses your callers by name…it says “Hi….whoever….Barbara is not here right now”…and it shows up in the app, so you can click and just listen
simon says
If carrier provides such special services, usually, you have no choice but to pay.
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marbles says
hey there. so my notifications are stuck in constant mute. my texts make no noise and I can’t increase the volume for them. the other 3 ( calls system and media ) all work fine but notifications
simon says
If you press volume up or volume down button, then tap the gear button next to it. Can you drag the volume slider to right for notifications?
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David says
The original problem I sent to you on 6/21 is:
I have an S5 Active that replaced an S3. How do I stop the Send read receipt report? pop ups on every Outlook 2010 e-mail I open? There are thousands of complaints all over the web about this Samsung issue dating back to 2012 so I am hopeful you have a solution by now. I have checked “Never Send Reply” in Outlook and did not have this problem with the S3. Even when I open 2 or 3 year old e-mails on the S5 the pop up window appears. Help!
In response to my inquiry you asked what app was using.
This was not a problem until I got the S5. It is not a problem with my service provider. It is a problem with the S5. Do you have any advice on how to turn off the Send read receipt report on the phone?
simon says
Are you using the stock email app, Outlook app or other third party email apps?
Please note, this is a community site. If anyone knows the answer or solution, they will try to help. But for some questions, maybe nobody knows the answer.
If it is an urgent issue and it affects your business, you may contact local Samsung service center.
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David says
I am using the app that came with the phone. I would be happy to disable all auto replies or at least disable the annoying pop up. Samsung dropped the ball on this one.
Ideas anyone???????????
simon says
What app are you talking about?
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hugo says
How do i delete email names that automatically populate when I type in a letter on my yahoomail (galaxyS5)
David says
You asked me if I am using the stock e-mail app. I assumed you were talking about the e-mail icon that comes with the S5 phone. If that is what you meant the answer is yes – The standard e-mail icon/app that comes with the S5 phone is what I used to enter the domain\e-mail information so I could access e-mail on the S5.
Suprio D Infinity says
My ringtone doesn’t play through Blutooth Headset/Boombox. What to do?
simon says
You may check whether the device has the Bluetooth headset function. A few Bluetooth speakers cannot be registered as a hands-free accessory.
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Lan says
I deleted the “ok Google” bar. How can I get it back on my homepage?
simon says
It is just a widget.
In the home screen, tap and hold any blank area until your screen changes. Tap the widget to add it to your home screen.
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kwanbingOei Kwan Bing says
The camera icon still appear on my lock screen (I used a Samsung flip cover) although I have cleared it in setting. Pls help it can sometimes cause the camera to click in my pocket (I have sat it on automatic lock)
Bing
Carmen says
How do I delete a gmail account? I decided one was too complicated for a friend to remember (Argh!)
simon says
Settings–Accounts–Google. Tap the account you want to remove, then you get the option to remove it.
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Abby says
Please can you tell me how can stop auto saving media in my gallery from whatsapp viber facebook etc. Galaxy 5s
simon says
Gallery does not save any files. Gallery simply lists all pictures on your phone. In the background, there is a media scanner that is running all the time. When you save pictures in WhatsApp, the media scanner will know, and Gallery will then list them there. This is how it works. There is no easy way to hide them, or change the behavior of the big brother.
Private mode in S5 can hide any files if you want. But this probably is not what you want.
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jodi haydon says
How do I forward a text?
simon says
Tap and hold the message, you should then get the forward option.
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