Samsung Galaxy S5 Guide

Samsung Galaxy S5 How-To Guides

galaxy_s5_how_to_guidesIf you have any questions on using your Samsung Galaxy S5,  these Samsung Galaxy S5 how-to guides will be your lifesaver!

Using Galaxy S5 is simple. But when you get problems, you will then know how difficult it is to get a simple and straightforward solution for you.

Samsung Galaxy S5 How-To Guides try to give you solutions you may have when using Galaxy S5. Most important,  all these how-to guides are easy to follow, and they work!

The guide will show you the tips and tricks on using your Galaxy S5, as well as solutions for most-commonly encountered problems related to using Galaxy S5.

If you want to download PDF version of the official Galaxy S5 user manual in English and your own languages, please visit Samsung Galaxy S5  Manual page. For Galaxy S5 unique features, you may check this page.

This Samsung Galaxy S5 how-to guides page is a live page, so it will be regularly updated to add more and more how-to guides for Galaxy S5 owners.

Currently, the following topics are now covered in Samsung Galaxy S5 how-to guides. More topics  are coming….galaxy_s5_for_dummies

  1. How to take screenshot on Samsung Galaxy S5?

  2. How to access the developer options on Samsung Galaxy S5?

  3. How to use Kids Mode on Samsung Galaxy S5?

  4. How to delete Kids Mode files from Galaxy S5?

  5. How to exit Galaxy S5 kids mode? and how to exit Galaxy S5 kids mode without PIN?

  6. How to use Galaxy S5 safe mode to exit kids mode?

  7. How to access the hardware menu button (as in Galaxy S4) on Samsung Galaxy S5?

  8. How to customize the home screen of Samsung Galaxy S5?

  9. How to use selective focus on Samsung Galaxy S5?

  10. How to use finger scanner on Samsung Galaxy S5?

  11. Meaning of the notification icons on Samsung Galaxy S5

  12. How to customize the ringtones and notification tones for your Samsung Galaxy S5?

  13. How to use multi-window on Samsung Galaxy S5?

  14. Galaxy S5 battery guide: How to maximize the battery life for Samsung Galaxy S5?

  15. How to customize Galaxy S5 camera shortcuts menu?

  16. How to use Galaxy S5 camera to take photos continuously without reviewing photos taken in Gallery app?

  17. How to change Galaxy S5 camera settings?

  18. How to use Galaxy S5 camera’s virtual tour mode?

  19. How to get additional Galaxy S5 camera modes (animated photo, sports shot, sound and shot, sequence shot, and surround shot)?

  20. How to use  S Health on Samsung Galaxy S5?

  21. How to use Samsung Galaxy S5 keyboard?

  22. How to use Samsung Galaxy S5 Private Mode?

  23. How to use Galaxy S5  screen mirroring?

  24. How to change Galaxy S5 language?

  25. How to turn off My Magazine from Galaxy S5?

  26. How to turn on (or off) SMS and MMS message preview on Galaxy S5?

  27. How to use Galaxy S5 toolbox?

  28. How to use Galaxy S5 safety assistance?

  29. How to silence Galaxy S5?

  30. How to boot Galaxy S5 into safe mode?

  31. How to access and use Galaxy S5 notification panel?

  32. How to access and use Galaxy S5 quick settings panel?

  33. How to add widgets to Galaxy S5 home screen?

  34. How to disable app notifications on Galaxy S5?

  35. How to use app folders in Galaxy S5 home screen?

  36. How to manage Galaxy S5 home screen panels?

  37. How to use Galaxy S5 camera voice control?

  38. How to use Galaxy S5 camera effects?

  39. How to set Galaxy S5 photo size and video size?

  40. How to save photos to SD card on Galaxy S5?

  41. How to use volume button to take photos in Galaxy S5?

  42. How to enter Galaxy S5 recovery mode?

  43. and more….

We are working hard to update these how-to guides as fast as we can.  If you find the specific guide is not released yet, please check back in a few days. We only release the guide after testing it in a few Galaxy S5  devices to make sure it really works.

If you have any other questions on using Galaxy S5, please feel free to post them in the comment box below. We will try to answer and may add a guide for you!

If you have any suggestions, please feel free to comment.

Reader Interactions

Comments

  4. jimmey says

    Definitely need help on screen mirroring, looming forward to that guide. I’ve gotten it to work, but honestly, it’s time consuming and inconsistent. Wouldn’t work for me at all today, just constant loading on s5

    Reply

  6. Krista says

    When syncing to my TV and cable box (Charter) it automatically thinks it’s a DVR and will not sync to the cable box, only the tv. How do I switch?

    Reply

  7. Tomski says

    Changing to the hebrew language… Is there a download available somewhere online?? Its very odd that there are over 20 languages and some where i doubt many people would choose, yet hebrew is not available on my American Galaxy S5 phone. If you have any idea, would really appreciate the help! Thank you!

    Reply

  8. Rolando says

    Hi There, I am still trying to understand the language issue. I am a recent convert to Galaxy S5 after defecting from Iphone.
    I usually send text/emails in both english and spanish. Is there a way to switch from one to another without going to settings ? Thanks for your help

    Reply

  11. Mae says

    How do I turn off this annoying ringtone that I get after every time I recieve an email or message? It won’t stop and it is driving me crazy.

    Reply

  13. Audrey says

    How do I add a language not ready on my device (i.e., German)? Is there a link available? Thanks in advance!

    Reply

  14. Ric Flair says

    How do I set different notification sounds for different programs? The yahoo app doesn’t give me a choice, kik messenger, and text messages share the same sound…. Can’t figure out how to change it 🙁

    Reply

  15. kurtis says

    Hi, My g5 was mailed by sprint. When I am on the phone I cant mute or do three way/ conference calls. Did I do something or do I have a bad phone???? Help please

    Reply

  16. emily says

    Is there a way to make it so that the whole text message isn’t visible in the lock screen but to still get a notificatio for the galaxy s5? I don’t like how you can read my texts from the lock screen.

    Reply

  18. Meg says

    Hi
    Does anybody know why I wouldnt be able to receive text messages from iphone users? I changed from an iphone 4s to galaxy s5…I turned imessage off on my old phone & also wifi etc but still can’t get messages. This is really frustrating me & I really need to know how to fix it?

    Reply

  21. Stephanie says

    So my phoen is starting to fustrate me. I added my own ringtone for when I get a phone call. Sometiems after recieving a call and going to my lock screen there will be a random pause button. If I click on it then it’ll have a play button, however it doesn’t do anything. And the only way to get rid of it is by restarting the whole phone. How do I fix this problem??

    Reply

  26. mwolfson says

    Does anyone know how to reset or change the password on Privacy Mode. I set it up and the password I thought I used doesn’t work. Is there a way to reset this?

    Thanks

    Reply

  28. Krista says

    Has there been any more information found about being able to sync to a regular HD cable box from charter? Still an issue, when I try to sync it syncs it as a DVR (which it is not a DVR) instead of a regular HD cable box. Kind of frustrating.

    Reply

    • juan says

      Hi krista, I was having the same problem with this. I tried something else that worked for me. After you sync your TV it’s gonna ask you what you use for channels hit charter. After that select Motorola. And it will ask you to change channels mine didn’t work till the fourth code, if you haven’t already tried this it’s worth a shot

      Reply

  29. Krista says

    Go to message settings, uncheck “enable pop-up over lock screeen” or you can switch to the regular text messaging instead of preset. I have Verizon service and mine was preset to Verizon Messaging. Hope this helps.

    Reply

  31. taylor says

    When In a call I can’t hear anything and the person on the other end of the call cannot gear me unless on speaker phone. It says the call sound is on but it doesn’t appear to be working?

    Reply

  32. diego says

    When texting is there a way to switch it to a different language? The space bar says English on it I was wondering if there is a way to switch it to different languages?

    Reply

  33. Tim says

    How do you change the default USB Connection settings?

    I am a recent (and absolutely satisfied) convert from Moto to Samsung. One thing that is driving me nuts is the default USB connection method. On my old Moto phones I could set the default to be Connect as CAMERA so it would basically be a charging connection only. Then manually change to other connection types as needed for data transfer.

    With my S5, it seems to ALWAYS connect either as INSTALLER or as MEDIA DEVICE and I cannot find a way to change to default to Camera. If anyone knows if this can be done, I would greatly appreciated this knowledge.

    Reply

  37. Amber says

    When my friends (both iphone and android) group text me, I always have to download each message in order to read them. Is there a way to set this so that it would auto download for me? Getting tired of downloading! Thanks.

    Reply

  39. ali says

    I’m from Iraq i went buy galaxy s5, 32GB, LTE from (eBay.com) how i know (the model) if including Arabic language please help me.
    because in my country only 16GB

    Reply

  41. Amir says

    Hi,
    I need 2 guides please
    1- When my samsung galaxy s5 ring it says the caller name, how do i remove this please?
    2- where is voice command in s5 for example in s4 when my alarm was ringing i stoped it by saying “stop” or “snooz” but i can’t fine it in s5
    Thanks alot

    Reply

    • Leemack says

      In settings select Applications, then select Email and Manage Accounts. Select the account(s) you wish to change and then “more Settings at the bottom of the page. Scroll down to “Sync Text Messages” and un-check the box and you have corrected your issue

      Reply

  43. Meg says

    Does anybody know why I dont have the camera shortcut option in my lock screen settings? I have searched & searched and I definitely dont have it??

    Reply

  44. Eric says

    How come I can’t download any files except when connected to Wi-Fi? I looked all over and can’t seem to find the setting to download over 3g/4g.

    Reply

  45. ali alwasity says

    what is the different between galaxy s5 (SM-G900F, Poland) or (SM-G900F, France) or (SM-G900F, Germany) or (SM-G900F, Sweden) (SM-G900F, Middle East and Africa) !!!!!!!!……It’s same? because I went buy from (eBay.com) to supports Arabic ***in the (eBay.com) put only name model >>>SM-G900F>>>> It’s same???

    please help buy or not buy

    Reply

  46. Meg says

    I know according to all instructions on how to set the camera shortcut on your lock screen it is under settings – lock screen & should be between show date & owners information but it is not there!! Apparently so I have just found out it is an option that is not available in australia??

    Reply

  47. Meg says

    Yes I can confirm that my lock screen is on swipe & that I am in standsrd mode. The option simply does not appear to be anywhere. I would also like to confirm that the option not being available in Australia applied to telstra phones which is what I have??

    Reply

  48. Harem says

    hello everyone,
    May I ask you why I can’t download Facebook & Viber Apps in Google play. when I want to try a message shown saying “this app is not available in your country” I’m from Iraq.& living in Iraq, but I bought my Galaxy S5 in Dubai (UAE)

    Reply

  49. Randy says

    What is the best app for calling around the world with a wifi connection? I will be going away and would like to keep in touch with my family via a telephone call. The call will be from my cell phone to a land-line (home phone #). Thanks as I am new to all of this.

    Reply

  51. Randy says

    Can I ask, what do you know about Magic Jack’s Magic App? Is this also a chargeed based connection? Thank you!

    Reply

  52. drb says

    I’m not a Facebook fan, and avoid it a much as possible, however, I do receive Facebook messages on occasion that I want to be made aware of. My older Droid bionic would notify me of a message at the top of the phone in the notifications area. Despite having all FB notifications on, it doesn’t show in the notifications area, only on the app button itself, as a number. Is there a way to change this?

    Reply

  53. Tony Kirby says

    I just am learning my s5 and had an apple 4G prior to. I like having the ability to block texts. Cab this phone do that? I see it Wil block calls but I don’t see how to block texts. Thx in advance !

    Reply

  54. Amir says

    At first go to messages settings then change ‘spam filter’ to on when ever you have a spam message you can tap and hold your finger on the message then you choose add to spam… its done

    Reply

  55. Brittany says

    Why does the keyboard still make tapping noises when I use Google chrome even though I turned off tapping and vibration in the keyboard settings? Very irritating.

    Reply

  56. laine says

    Hi i turned off my phone then back on 30sec later now i
    when i press setting it comes up for about 2sec then goes back to home screen calso most of my other ones as well.. Can someone plz help

    Reply

  57. mat says

    having problems changing ringtones it was fine and has reset itself to another one now it wont change to anything else it says that the tone is the one I selected in settings but still plays the one its stuck on should I do a fctory reset?

    Reply

  58. Tim says

    how do i get my profile picture to be my facebook picture and not google+ picture? or even just link my account to facebook. it doesn’t give me the option to link it to facebook like my contacts do

    Reply

  59. Randy says

    How can you change the LED light colour for alerts on the s5? I am trying to use different colours for different networks, ie. whatsapp, facebook, email, text, hangouts etc.

    Please help!

    Reply

  60. Brittany says

    Got it thanks! In my language settings the swype tool had a tap nose turned on…now I fixed that and it’s fine. I appreciate your help 🙂

    Reply

  61. Kerry greenan says

    I have set my alarm a few times and never heard it I wake only to find it auto silences after a minute how do I turn the auto silence off as can’t keep getting up late thanks

    Reply

  62. Brenee James says

    My Yahoo and Gmail notification ringtones are the same as my text ringtone. How do I change this? they all change based on what I change my text ringtone too. however, in the actual apps, the tones are set to the sound I want them? Help

    Reply

  64. Holly Jo Marabella says

    WHen using voice to text (text messaging) my phone keeps randomly calling the person I am trying to message. .. is there a setting or something I have on or button I’m pushing On the side with a different finger? it’s happening about 10 percent of the time. I’ve also wondered if it was something I was saying while it was recording. earlier even happened while I have a facebook chat over the message and I was using voice to Text on the Facebook pop up chat

    Reply

  65. Kelly says

    When someone calls me on my S5, I pick up the call but I cannot hear the caller and they cannot hear me. I hang up the call and call them back and it works fine. I have restarted the phone, turned off Bluetooth, taken the battery out and still does not work on incoming calls.

    Reply

  68. kyle says

    So there’s no way to mute a notification if it goes off without pulling the phone out of your pocket and flipping it over or unlocking it and muting it? Really?

    Reply

  69. quinton says

    How do I get the camera icon off my homescreen, ive tti ed holding it but it judt accesess the camera

    Reply

  70. andreascybuy says

    When i am on phone log it dispalys by default all logs.
    I need to be displayed only the phone logs. I am changing it it is ok.
    When i leave the log and go back again is being turned to all logs again.
    it is annoying to display the sms with the calls.
    That’s why its name is call log.
    Is there a way to change this permanently?

    Reply

  71. tony kirby says

    I just am learning my s5 and had an apple 4G prior to. I like having the ability to block texts. Cab this phone do that? I see it Wil block calls but I don’t see how to block texts. Amir mentioned going into my message settings and turning on spam filter but I am not seeing that anywhere in the message settings….?

    Reply

  72. tony kirby says

    I have the Verizon messages as my default sms..I click the 3 vertical lines and it shows show our… full convo photos locations etc etc I click the horizontal lines and it shows search at the top concversation column with options and an advanced column which has settings in it…I open that and it has convo screen at top…font style notifications led color and some others….I am still not seeing a spam setting..at the bottom it has an advanced settings that has enable weblink preview settings along with others…no spam tho…im confused…

    Reply

  73. Bernard says

    How do I customize the number keys, for example: I want to enter a second power or third? Please help. Thank you.

    Reply

  74. Eevet says

    I was able to some how put a personal message like you do on the s3 and s4. Now i’m trying to change it but I can’t seem to find how to do so. Can you please help?

    Reply

  75. Randy says

    I will be going away for vacation shortly. I’d like to know how to turn my phone off so that it does not roam charges over in the Caribbean. However, i’d like to be able to use wi-fi at local spots/resort etc. Can you please give me some steps as to how I would do both actions? Thank you kindly. You’ve been a great help Simon.

    Reply

  76. Brittani says

    How do I get my s5 to connect to my computer? it automatically connected the first time I ever did it and now it wont

    Reply

  77. andrew says

    How do i disable or at least add a prompt to the “call contact” button at the top of the text message thread window?

    Reply

  78. vdotholla says

    How do I keep the screen on during a call? It goes dark on its own and really ticks me off when I can’t hang up because the screen is dark!

    Reply

  80. mark says

    when I click on the thread for the particular message it only comes up with options to delete or copy to clipboard.
    No forwarding option available as there was on the s3 and s4

    Reply

  82. Ricki says

    Press and hold the message you want to send. You will get a pop up with the option to FORWARD….select forward and browse for the contact.

    Reply

  83. Chris says

    How do I sort my emails by sender? I want them to be grouped by sender. At the moment its just randomly in my inbox. I like to deal with emails in some kind of order.

    Reply

  84. Patty says

    Just got my s5 and can’t seem to figure out how to make text message pop-up notifications actually wake up the lock screen. I mute the volume on my phone at work, and if I receive a text while it’s sitting on my desk, the screen doesn’t light up. Only when I happen to wake up my phone do I see that I had a missed message on the lock screen. Is there anyway to get it to show the pop up notification on the screen while it’s asleep?

    Reply

  85. Bethany says

    How to I adjust the Notifications for my hotmail account. It rings every time I receive a message. I just need say once an hour. Second question- I need to connect the text messages to my Ford Bluetooth Sync but car States my Galaxy does not support this. How do I fix this feature? Thank you.

    Reply

  86. Danielle says

    I switched from an iPhone 4s to the galaxy s5. How do group messages with iPhone users work? I can send group messages to iPhone users but when they respond it comes back in a separate message from each user. How do I get it to appear in the group message window? Also, if a friend with an iPhone sends a group message to me and other friend who has an iPhone can’t see what the friend said only what the other friend replied in response. Please HELP!!!

    Reply

  89. Tom says

    I can sync, via Bluetooth, my Galaxy S5 to my car. and Samsung TV….but when I try to pair it to my Samsung PC I get the passkey and click ok, but then get “Unable to pair….incorrect PIN, or password”. This is driving me crazy. I’ve tried everything…Any ideas???? HELP !!!

    Reply

  91. ahmed says

    1st of all my fingerprint scanner wont show up in the screen lock how do i make it work. 2nd when i press on a few things on settings it doesnt want to open.3rd how do i remove some little round bubblle that can open camera etc

    Reply

  92. carlie says

    How do I turn off led blinker with emails and turn off the notification icon I get when I recieve emails?

    Reply

  93. Marianne says

    I have been told that my ringer and voicemail are not working when someone calls me. How do I fix that?

    Reply

  95. Mike says

    How do I change the default video player on the galaxy s5? When I watch a video on the internet it automatically brings me to a video player that plays the video…However, there are no settings in this video player at all…I cant make the screen larger(full screen) or anything…When I take a video with my phone and then play it I have tons of options such as enlarging the scree and so on…So How do I change the default video player when searching videos on the internet???

    Reply

  96. A says

    How can you reset the water resistant reminder? I made a mistake of hitting ‘don’t show again’ by mistake.

    Reply

  98. Vanessa says

    When I press the power button I always get a prompt sending me to the camera app that I have to back out of. Where can I turn off this connection between the power button and turning on the camera? Thanks!

    Reply

  99. Amir says

    Hi Simon,
    How do I set up my phone as soon as I hold phone away from my ear during a call, the Galaxy S5 do auto Mode Loudspeaker (speaker) to change the situation?
    Thank you

    Reply

  100. Fritz says

    I have my volume in full but whenever I receive texts and calls, the ringer is so low, even listening to musics and vids. Help?

    Reply

  102. alumra says

    My S5 is only a month old but sometimes I can’t hear the voice of caller and also they cant hear me till I put the phone on speaker or on headphones? It is very disturbing please help

    Reply

  103. fran says

    I got this phone because I hated the iphone small text. now I find out this is just as bad. the text under icons is small. the text in menus at the top is small. I’ve had it less than two weeks. can I sell it? should I trade it in for a s4? what will make the text larger? the letters sharper? some of the text is in white and on a light background. help!

    Reply

  104. David C says

    Phone numbers in text messages on my S4 were highlighted so that I could tap on number and it would dial to reply to it. On my S5, phone numbers in text messages are highlighted with other ID information from my answering service now leading to large number of digits to be dialed. How can just the phone number in text message be highlighted in my S5?

    Reply

  105. issa says

    Help pls. How to insert contacts as text? (Not by attach as it is turning my SMS to MMS. TIA. 🙂

    Reply

  107. Alan says

    I have a problem when using my bluetooth headset. When the display of my S5 is on and I push the button on my bluetooth the google search box pops up I hear a tone and then I can ask the s5 to do whatever I want like “call” or “text” or ask any question. When the phone is in my pocket and the display is not on it responds differently. I push the button on the bluetooth and the phone responds with the voice dialer and will only allow me to make a call, no text no asking questions, just ” who would you like to call.” I had it set up where it worked right using google search once before but I guess that I inadvertently messed it up. How do I get the phone back to where the bluetooth will activate the sleeping phone and acces google search so that i have more options than just “who would you like to call”?

    Reply

  108. Kirsten says

    Hello!

    I’ve had my s5 for a week and switch carriers. Yesterday my phone shut off and I couldn’t get it to turn back on. I took the battery out and waited a minute, then put it back in and it booted up. Today, I had my phone sitting on my desk next to me and I noticed that it had rebooted without me touching it. Does the phone sometimes reboot after it auto updates something? I hope my phone isn’t sick, I’ve only had it a week. Thanks!

    Reply

  109. Justin Latt says

    Hi All,

    Can anyone tell me how to turn off that silly reminder of “”check protection Cover” against water damage and all that non sense message every time I plug out the cable? I mean I don’t need to be reminded, isn’t it obvious if it is left hanging? its not very smart design firstly and it is annoying all these reminding stuffs..

    Thank you!

    Apart from that, s5 is great!

    Reply

  111. alex says

    i have a couple opf email accounts set up on my galaxy s5, but how do i check all these accounts for emails

    Reply

  112. B Hall says

    My sound is not working at all…ringtone, netflix, music…nothing has sound. multiple restarts and searching for something that may have been turned off. Even did a factory restore. Whatcha got?

    Reply

  113. Quang Pham says

    Anytime when people call me , either I take a call or miss a call , I will see the number with + size ahead that number, so I can not make a return if I need. For ex: somebody call me at this number 408-555-5555 ,after that, I will see at recent mode +408-555-5555, because of + size ahead the number so I can not return the phone

    Reply

  114. Will says

    I got a Galaxy S5 and have this issue with my lock screen. It says Slide To Unlock, but instead of letting me there is a lock with a white circle around it that it obnoxious. Is there any way to get rid of it and allow for me to slide once again?

    Reply

  116. Jordan K says

    I’m having issues where my phone screen turns itself on in my pocket when I don’t want it to. There seem to be two reasons for this, both of which I would like to disable if possible:
    — The “home” button acts as a power button and is easily accidentally pressed. Can this be changed so that ONLY the button on the side of the phone acts a power button?
    — The phone screen turns on when I get a event notification/reminder. Is there a way to not have the screen turn on for notifications? (in Google calendar, I do NOT have notifications turned on under “General Settings”).
    Any help would be much appreciated!

    Reply

  117. Jensen Huddleston says

    I cannot get my S5 to connect to either of my subarus. I have asked Subaru and they have no update, I have gone online a dozen times and nothing has been provided. Does anybody know of any special settings or issues related to pairing the phone with vehicles. My problem is the phone is seeing the car media, just when it goes to connect I get an error message and the car says connection has failed. I have tried this and a million other options, please help!

    Reply

  119. sharon reynolds says

    How do i stop the notification sounds repeating. They go off in the night and continue every few minutes until i open the app up. This is for all notifications, not just text

    Reply

  120. Jordan K says

    Thanks for the help — that’s too bad about the home button acting as a power button. It seems to me one power button is quite enough… I don’t need two!

    I don’t actually seem to have S Planner installed (I don’t see it in the application manager anywhere), and it isn’t actually messages that preview, but calendar events. Emails and text messages don’t seem to cause the screen to turn on… just calendar event reminders.

    Reply

  121. Danie Smith says

    How do I put the WhatsApp continuous message alert off? It reminds met every 5 minutes that there is a unread message.

    Reply

  122. Randy says

    I have a question, everytime I delete emails from my phone after sometime it reappears. It shows up as an unread email. Can you help me with this. Thanks!

    Reply

  124. L. Whatley says

    How can I close the keyboard. Say I’m typing info into a text box on a website and the keyboard is covering something that I need to see, I want to close it for a moment then reopen it.

    Reply

  125. Rubina says

    Can’t get dial tone when calling unless it’s on speaker and also can’t hear caller and call can’t hear me…help

    Reply

  126. Wendy says

    Hello, I hope you can help me. My Whatsapp Messages deliver / receives automatically when WiFi is turned on but not when I’m on 3G/4G service. I have to open the App and then the messages will show up. Is there a setting where I can change it so that it receives the message without the App being open? (I hope this makes sense) Thank you in advance.

    Reply

  127. Irish says

    Why my s5 dont have download booster in quick setting? How can i have it? Thanksss… and how can I switch 3g into 4g?

    Reply

  128. Randy says

    It’s the email on the phone. I have a yahoo account which I am opening through the email icon. Thanks for your help!

    Reply

  129. John C. says

    My texts are being forwarded to my email….

    I still get them on my phone, but my incoming texts somehow get forwarded to my email

    Driving me nuts!!!

    Reply

  130. CBK says

    I just upgraded to the S5 from the S3. I know with the S3 it used to save the recent history of text messages by contact in my call logs. I noticed it doesn’t do that on the S5. Which I am ok with. Just wondering if it saves the history anywhere else..

    Reply

  131. John C. says

    How can I disable the annoying Google voice commands app and select a voice command app that I prefer (i.e. Motospeak)? The fact that Samsung and Google require the use of specific software makes them no better than Microsoft. I didn’t ask you to THINK for me. I bought the Galaxy S5 because it is a good product. You provide the hardware and ONLY the software ESSENTIAL to run it and let me select apps I want to use. Also, let me uninstall the bloatware that you stich on your devices–if I wanted bloatware, I would have purchased a Windows-based computer and mobile phone. Pass this note on to the Android/Google folks, too.

    I doubt I will receive feedback or assistance for this request.

    Reply

  132. michael says

    all of my photos and images doesn’t matter if its in my gallery or Facebook etc on my s5 look like they have a weird filter on them even videos on youtube has this problem how do i fix it ??

    Reply

  133. Angelique says

    Hi, I have a S5 and when people dial to me they don’t hear a dialing tone, they hear a ringtone. How do i remove this? Please help

    Reply

  135. Karen says

    My Samsung S5 interferes with the speakers on the Samsung TV so that they make a loud crackling sound when the phone is within a 5metre range of it. Can I do anything to stop this?

    Reply

  136. Matthew says

    How can I change my default picture in the text conversation? Whoever I txt has their caller id picture next to their name but mine is the default.

    Reply

  137. geeta says

    need help to unlink over 1000 contacts on my s5, need to do it in one go
    I have unrelated contacts which somehow have got linked whrn I brought in my contacts from the sd card, google

    Reply

  138. Kieron says

    How do I change my messages so it’s not a conversation, I want it as individual messages from the same person

    Reply

  139. Nicole karmali says

    Can you get the phone to automatically open at your home screen each time you turn it off and then open?
    Also in my email is there a way to have it show that you have responded or forwarded that email?

    Reply

  140. Newman says

    How do you get the settings in the camera to stay. For example, when I set video to smooth motion I expect it to stay at that setting next time I open the camera but it does not. Any idea?

    Reply

  141. Ana says

    How do i turn off that noise that it makes when i press the microphone button on the keyboard? Its like a “bloop” noise and it’s really annoying when i accidently press it.

    Reply

  143. Keylee says

    so i started listening to music on my samsung s5. i paused the music and whenever i lock my phone, i see the album cover of the song i paused. i want to get rid of it and have my lock screen pic showing. how do you exit your song on your lock screen?

    Reply

  144. Haroon says

    When i first got s5. I used to get notification whenever i would get new mail in my inbox. But now i don’t whats going on and how can i start getting new email notifications again?

    Reply

  145. Tina VanderWende says

    I have had the S5 for a month now and I have noticed that the avatars in the text messages are not showing up unless it is a picture that I added to that contact person myself. My old phone, Droid RZR would link the Facebook pastures into my text conversations. I do have the Facebook contacts linked to my contacts and the avatar pictures show up if I’m on the phone with them, just not in the text mode.

    Reply

  146. mer says

    Why don’t I get notifications from instagram? Or.. how do I get the notifications on the lock screen instead?

    Reply

  149. Stephanie says

    How do I pair Music Audio in my car with bluetooth? Phone audio is working just fine but it isn’t giving me an option to play music, and USB is not working for music either.

    Reply

  150. Roy says

    How do I remove/move the magnifier and flashlight apps from the home screen when the phone is on “easy mode”?

    Reply

  152. allan says

    upgraded from a S3 to a S5,,for some reason i dont get a notification from facebook messenger(on my s3 was fine),, i get them from facebook itself, but not if someone messages me,, i have checked the facebook messenger app settings and all notifications are turned on..

    i get other notifications from other apps ,, like facebook itself, and whatsapp

    other people i know with a s5 dont seem to have this problem.. is there is something i have to set on the phone??

    thanks

    Reply

  153. Danie says

    I tries everything to turn off the reminders every 5 minutes that there is an unread WhatsApp and sms messages. I looked everywhere in settings, in the app, but still couldn’t find anything to turn it off. Please help!! It’s driving me nuts!!

    Reply

  154. marty says

    How do I turn off the email notification. I put notifications on silent, but it still beeps in the middle of the night when a new telemarket message comes in, waking me up ?

    Reply

  155. Yvonne says

    After taking a few photos, the “Chrome” icon appeared on each photo. I cannot delete these photos. I’m new to smartphones so I probably somehow placed the icon on these photos. Any help would be appreciated.

    Reply

  156. Melissa says

    I do not have the settings icon for my samsung galaxy s5 phone and have no idea how to get it. What do I need to do to get to the settings of my camera?

    Reply

  157. Regan Deevers says

    i have a att samsung galaxy s5 and on the text messaging its grouping all the texts i send in one spot and all the text im receiving in a different spot, how do i make this go back to normal?

    Reply

  159. Marquita Smith says

    How do you take off the pop up browser blocker when trying to a application online please help

    Reply

  160. tara g says

    I just switched from an iPhone 5 to the galaxy s5. I blocked a number on my iPhone and forgot to unblock it before I switched phones…I used the smart switch mobile app to moved all of my contacts and pictures and stuff to the s5. How do I unblock that number on my galaxy that was blocked on my iPhone?

    Reply

  162. Barbara C says

    I have S5 and have it paired to my car. I can send text and answer the phone and make calls through the car system but I cannot read text through the car system is there something I need to set on the phone to be able to read the text?

    Reply

  164. Hannah says

    Hi there, I am wondering how I can change the settings so that only photos are saved to Gallery and My Files, currently every image from apps etc is being plopped into these folders, and it takes ages to actually find my photos?

    Reply

  165. Phil says

    How to disable the S Planner app???
    I’ve found the disable button on “app info” but it’s grayed/disabled
    I’ve installed google calendar but all my invitation are defaulted to S Planner
    Please help

    Reply

  167. greg says

    I have a s5, I get notification tones (whistle) about every 5 minutes, how do I change how often to be reminded that I have notifications, I would prefer once an hour, definitely not every 5 minutes.

    Reply

  168. Will says

    Trying to organise my S5 home screen by placing certain apps such as all my games in folders. When I search how to do this everything tells me to press and hold the app and a menu will appear at the top of the screen with 2 options, to +create a new folder or remove. I only have the remove option when I do this.

    Reply

  170. don says

    when i add an event to google calendar on my phone, the event does not automatically load to google calendar on my desk top. in order to add the event from my phone calendar to my desk top calendar , i have to hit the “refresh” button in google calendar. I am told that this is a known problem and am wondering when this glitch will be repaired. I do not have this same problem when i enter an event on the desk top google calendar as it automatically appears on the google calendar on my phone.

    Reply

  171. Roger says

    I purchased a ringtone from Verizon Ringtones. I received a message saying I needed to retrieve it from my “Music Inbox”. I cannot find a music inbox anywhere. Any ideas as to where this is?

    Reply

  172. reshma says

    i cant find the handwriting or any other option in keyboard of my samsung galaxy s5. even there is no keyboard option like”samsung keyboard”………….. where i have to check? is it necessary to download the other keyboards??
    help me out.

    Reply

  174. Lauren says

    Every time I place my galaxy down firmly on a hard surface the back round coloring on my phone changes to a yellowish faded color. I can change it back by either hitting the phone again on a surface or whipping the front screen across my shirt or a fabric. I have spent time looking this up to see if it’s a feature I can changet since I don’t like it but can’t seem to find anything about it. I am not sure if it’s a defect in the phone or if it’s a setting I just haven’t figured out yet. If someone could please help me out that’d be great! !

    Reply

  175. Kim says

    I am having trouble with the S5 and using voice recognition using a Plantronics Voyager Legend headset. The phone has no clue what I am saying. If I say Jean, it comes back with Rob. Any suggestions on how to rectify this issue?

    Reply

  176. Roy says

    Three of our employees have the Galaxy S5. We use ContactSync to sync the contacts from Outlook to our mobile devices. The contacts all transfer correctly on 2 of the 3 S5’s. On the 3rd S5, I have deleted the email accounts and the ContactSync account and readded them but some of the contacts still do not transfer over. I have double checked that the ContactSync settings are identical on one of the phones working and on the one that is not.

    Has anyone else had this same problem? If so, how did you fix it?

    Reply

  177. Aftab says

    How do you press enter on the samsung s5 keyboard when using WhatsApp. The samsung s5 keyboard has the send key on display and no enter key which is a pain if you are writing a long paragraph

    Reply

  179. Bill Zsambok says

    How do I set up inverted rendering of a browser but have it leave the keyboard in it’s normal display? My wife is low vision and this was function in her previous Samsung phone.

    Reply

  185. Kristina says

    I’m trying to throw a surprise party, and the birthday person often uses my phone. I have to keep deleting text messages so the birthday person doesn’t find out about it. Even when I delete the messages, it still logs it under Phone – Logs – messages. How can I make it so my “call log” does not log my text messages. I don’t understand this feature. That’s what the messaging screen is for. Thank you for your help.

    Reply

  186. Sadiyyah says

    Is there a way to disable email message body from showing in the notification panel but still receive notification icon/new mail alert?

    Reply

  187. Lorraine says

    How do I link my contacts to Facebook/Whatsapp etc?? I used to be able to do this so easily with my Samsung S3 but now with the Samsung S5, it is driving me NUTS! There is no connections/link icon as suggested in the Help so not sure what I am doing wrong… 🙁

    Reply

  189. Catherine says

    when I am on the phone the apps are all getting activated by my hair and ear yesterday the date and time setting changed…. how do I set it so the screen locks or something so the apps do not go crazy on me

    Reply

  190. Stromyus says

    Hi all, the same post was posted on S4 page, as it was suggested in links above for image mirroring… 🙂

    Small question, I have S5 and Samsung smart 5300 TV… same lan, both connected, I can see TV in allowed devices on mob, and can see mob on TV, but.. I can’t share/see image from S5 on TV screen… When I first tried, everything worked well, but now, there is no way to reproduce picture on big screen… Any suggestion/help, please?! This is really annoying, due the fact that on my other phone, old Xperia P everything is working like a charm, without any additional setup…

    Reply

  191. Andrew Ott says

    Every time I try to sync Facebook to my device it says unfortunately your Samsung device has stopped any advice

    Reply

  192. Darla McMillian says

    How do I change USB connection in my galaxy s5? I want to be able to plug into my computer or a photo kosiak but it stays in charge only mode. I do not get a notification saying in camera mode or anything just my battery shows that it is charging. I have enabled usb debugging in developer mode and still nothing changes it stays as charging..

    Reply

  193. MTZ says

    Hi, has anyone had trouble with when receiving a text message and let’s say your phone is in your pocket when the message comes in and of course it will let you know you have received a message, if you don’t get to it right away, it will open your phone and the next thing you know you have taken a picture, answered the text, pocket dialed someone…It seems that once that message comes in and is sitting on your screen it will open your phone automatically…Please, very frustrated and not sure how to stop it from happening???

    Reply

  194. Tom says

    How can I creat a voice message ringtone for particular contacts who call me, such as “Darling Megan calling”.

    Reply

  195. C Ross says

    How do we change the settings in the Yahoo Instant Messenger App within the Galaxy S5 so that a notification pops up on the main screen of the phone but does not chime every time a new message comes in and we are not active in the midst of a chat?

    Reply

  196. David Love says

    I have an S5 Active that replaced an S3. How do I stop the Send read recipt report? pop ups on every Outlook 2010 e-mail I open? There are thousands of complaints all over the web about this Samsung issue dating back to 2012 so I am hopeful you have a solution by now. I have checked “Never Send Reply” in Outlook and did not have this problem with the S3. Even when I open 2 or 3 year old e-mails on the S5 the pop up window appears. Help!

    David

    Reply

  197. tom blondi says

    How do I bcc myself when i send an email from my galaxy s5? this feature was easy to find on the S3.

    Reply

  198. kwanbingOei Kwan Bing says

    How to eliminate the camera icon on a lock screen. I have unchoose
    on the lock screen option but still the camera icon is on
    BTW thanks for the tip on turning comunication mode to MTP. But you have to go to look at the info coming out when swiping down and look a the info and click on communication mode shown there. It doesnot pop out when connected to the PC
    Thanks
    Bing

    Reply

  200. sophea says

    Can someone tell me how to share music via whats app and Bluetooth I am pairing with other phones but there is no option to share so please help me

    Reply

  201. David says

    Not sure what you are asking. I am using the e-mail app that came with the S5 and set it up the same way my S3 was set up.

    Reply

  202. Polly says

    I recently purchased galaxy s5. When I try to forward a picture from my gallery to a text message it ask if I want to default text messaging to Samsung? yes or no

    Reply

  203. Terry says

    I am having problems with both of my email accounts – they don’t load emails to my phone even though I can see the gmail being notified. The other one does not even notify. It’s through enom. It was working earlier but now I can’t get it to work at all. I thought maybe it was not working if my outlook on my laptop was open but that’s not the case. When I send from both accounts, I know this works since I try both accounts from my phone and they end up on my laptop but not the phone. I’ve checked the synching but I don’t think this is actually working right although I put PUSH in…help? As me any questions as I’m sure I’ve forgotten something…THANK YOU!

    Reply

  204. terryf says

    Is there a way to set your phone at night so that phone calls will ring while other notifications are on silent? Or that instant messages will vibrate but emails and facebook updates are silent? The blackberry allows you to do these settings separately so you can control sound/vibrate/silent separately. Can you do that with the S5?

    Reply

  205. Sean says

    How do I get rid of this pause button on my lock screen. I stop all my apps from running and its still on my screen instead of the regular date and time and its driving me nuts.

    Reply

  206. Dan says

    I have a group that I want to send a text to, it has more than ten people in it. Can I send a text with more than 10? couldn’t with s3 just got s5 and was told I could…tried it and it stopped me.

    Reply

  207. David says

    I am using the e-mail app that came with the phone. I loaded the e-mail the same way I did on the S3. Can you help me?

    Reply

  208. Barbara C says

    Is there a way to set up a voice mail notice. My carrier is Verizon and there voice mail icon they want to charge $2.99 a month. As of right now I get one little beep and it will show missed call but the only way I can tell if I have a voice mail is to call the mailbox

    Reply

  209. marbles says

    hey there. so my notifications are stuck in constant mute. my texts make no noise and I can’t increase the volume for them. the other 3 ( calls system and media ) all work fine but notifications

    Reply

  210. David says

    The original problem I sent to you on 6/21 is:

    I have an S5 Active that replaced an S3. How do I stop the Send read receipt report? pop ups on every Outlook 2010 e-mail I open? There are thousands of complaints all over the web about this Samsung issue dating back to 2012 so I am hopeful you have a solution by now. I have checked “Never Send Reply” in Outlook and did not have this problem with the S3. Even when I open 2 or 3 year old e-mails on the S5 the pop up window appears. Help!

    In response to my inquiry you asked what app was using.

    This was not a problem until I got the S5. It is not a problem with my service provider. It is a problem with the S5. Do you have any advice on how to turn off the Send read receipt report on the phone?

    Reply

  211. hugo says

    How do i delete email names that automatically populate when I type in a letter on my yahoomail (galaxyS5)

    Reply

  212. David says

    You asked me if I am using the stock e-mail app. I assumed you were talking about the e-mail icon that comes with the S5 phone. If that is what you meant the answer is yes – The standard e-mail icon/app that comes with the S5 phone is what I used to enter the domain\e-mail information so I could access e-mail on the S5.

    Reply

  215. kwanbingOei Kwan Bing says

    The camera icon still appear on my lock screen (I used a Samsung flip cover) although I have cleared it in setting. Pls help it can sometimes cause the camera to click in my pocket (I have sat it on automatic lock)
    Bing

    Reply

  217. Abby says

    Please can you tell me how can stop auto saving media in my gallery from whatsapp viber facebook etc. Galaxy 5s

    Reply