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Samsung Galaxy S5 Guide

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    • How to use kids mode?
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    • How to use Galaxy S5 safe mode to exit kids mode?
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    • Galaxy S5 New S Health App
    • Galaxy S5 Kids Mode
  • Accessories Guide
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Galaxy S5 Kids Mode

Update 1:  Added:  How to use Galaxy S5 kids mode?

Update 2: Added: How to exit Galaxy S5 kids mode? and how to exit Galaxy S5 kids mode without PIN?

Update 3: Added:  How to delete Kids Mode files from Galaxy S5?

Update 4: Added: How to use Galaxy S5 safe mode to exit kids mode?

galaxy-s5-kids-mode

Galaxy S5 Kids Mode makes S5 child friendly (and safe for parents)

Like it or not, more and more kids are using parents’ smartphones. Smartphones are nice toys to calm down kids when you are busy on computer or on other activities.

But at the same time, more and more parents are facing a similar problem: kids messed up  the phones.  Some files may be deleted until you noticed it a few days later when you need them. Or the settings may be changed to a weird state.

Sometimes,  it is difficult for trained technicians in the service centre to figure out how to restore the previous clean state. In this scenarios, you probably have no choice but doing a factory reset (losing all your settigns and some info).  For the deleted or lost files, you will very likely find out you do not have a backup!

All these mean a big headache for parents.

But it is impractical to prevent kids from touching your smartphones.

There are some painful solutions for this issue for long time. For example, third-party parental control apps can limit the functions and apps kids can access.  Amazon uses FreeTime on their Kindle Fire tablets.

Now, Galaxy S5 has a built-in function to enter kids mode by one tap. It makes your Galaxy S5 child friendly in a safe way.

Is Galaxy S5 Kids Mode just another parental control app?

In  a sense, Galaxy S5 kids mode is just a parental control app. It limits the functions and apps kids can access on your Galaxy S5.  Kids mode gives most parental controls you’d expect.

But Galaxy S5 kids mode implements parental control in a friendly and safe manner. It works like a sandbox in a separated environment, for example, the kids use their own separate gallery for their jobs.

Galaxy S5 kids mode comes with 5 quite attractive (to kids) apps:  a camera app, a drawing app, a karaoke app, a picture gallery app, and a video playback app. These apps are specially designed for young kids. For example, the camera app can automatically add some funny cartoon effects (e.g., eyes, glasses, mustaches, eyebrows, nose…) to a person. All these effects are automatically added in the correct location thanks to the face detection technology behind.

The most welcomed feature comes with Galaxy S5 kids mode is the Kids Store. You can shop free or paid apps for your kids. Apps in Kids Store are screened by Samsung to make sure they are suitable for young kids. It sounds trivial, but neither Google Play store nor Amazon Appstore for Android has provided a dedicated collection of  apps for young kids.

Is Galaxy S5 Kids Mode similar to Galaxy Tab 3 7.0 Kids’ kids mode?

Yes, the kids mode in Galaxy Tab 3 7.0 Kids is very similar to Galaxy S5 kids mode. The major difference is the pre-installed apps.

Will Galaxy S5 Kids Mode protect my sensitive photos or data?

Although Galaxy S5 kids mode by default limits the access of the main gallery or other storage locations, some apps may get access to other data accidentally.

If you have any sensitive data, it is better to put them in the private mode, for which you can unlock with your fingerprint as explained in this Galaxy S5 finger scanner page.

Can I add more apps for kids mode?

In addition to the 5 pre-installed apps in Galaxy S5 kids mode, you can get free or paid apps suitable for young kids from Samsung Kids Store.

For other apps, you can manually add them to the allowed app list so that your kids can access in kids mode. This is similar to other parental control apps.

Can my kids bypass Galaxy S5 kids mode?

It’s possible for some kids to find ways to jailbreak Galaxy S5 kids mode. But it is not easy at the time of writing this page. There are no known obvious ways for bypassing the kids mode in Galaxy S5.

Please note Galaxy S5 kids mode is targeting young kids, not teenages, who may Google and try some tricks to bypass the Galaxy S5 kids mode.

What are the advantages of Galaxy S5 kids mode?

As mentioned, there are some quite decent parental control apps in the market. For example, Kids Place has similar functions as Galaxy S5 kids mode.

Compared to such apps, Galaxy S5 kids mode has the following advantages:

  • Kids friendly. The pre-installed 5 apps and Kids Store are extremely kids-oriented.
  • Secure. The separation of gallery and storage access makes it safer for parents’ data.
  • Kids Store is unique and helpful for parents.
  • Easy to use for parents.

How to use Galaxy S5 kids mode?

In most regions, Kids mode is not fully installed. Samsung put a link in the home screen or in app drawer. Once you get your Galaxy S5, you can tap the link to  install the app.

Once you launch the app for the first time, you need setup a PIN. This PIN is for (managing)  kids mode only. It has nothing to do with your screen lock PIN or any other PINs. Of course, nobody stops you to use the identical PINs.

You also need set a child profile with birthday and name. Please note, Galaxy S5 kids mode only support one profile. So, there is no way to setup  multiple kids profile.

By default, there are 5 pre-loaded apps for kids in kids mode.  In the bottom right, you have two buttons as shown below, one for kids mode settings, and the other for exiting kids mode. Both of the buttons require PIN.

how- to use galaxy-s5-kids-mode-menu-exit-button

galaxy-s5-kids-mode-settingsOnce you tap menu button, you will be able to change the settings:

  • Edit the profile
  • Check the activities in kids mode, for example, the apps used, the screentime….
  • Set the time limit for your kids
  • Add any existing apps to kids mode
  • Add existing media to kids mode,videos, music….
  • Download apps (some are not free)  from Kids Store. There are 6 categories of apps in the store: special, for kids, learning, playing, story and others. The collection currently is not huge. But very likely, more kids app publishers will present here.
  • Change some other settings

How to exit Galaxy S5 kids mode? and how to exit Galaxy S5 kids mode without PIN?

The only way to exit Galaxy S5 kids mode is by tapping the exit button. You must provide the correct PIN.

Rebooting the phone will not exit kids mode. Once your Galaxy S5 is rebooted, it will enter kids mode automatically if it was in kids mode before rebooting.

What happens if I forget the PIN for Galaxy S5 Kids mode?

If you forget the the PIN, you can still exit kids mode! This may NOT work for some Galaxy S5s! If not, please follow this section:  “How to use Galaxy S5 safe mode to exit kids mode?“

If you typed the PIN  wrongly for 5 times, a link of “forgotten your PIN?” will appear on the screen as shown.  Tap the link, you will be redirect to an Exit page. Tap the Exit link, you returns to normal mode! Next time, it will ask you to setup a new PIN for the kids mode.

I’m not sure whether this is a bug in kids mode, or it is designed in this way. Some Galaxy S5 owners reported this didn’t work for them. So remember your PIN.

Of course, if the kids know this secret, the kids mode PIN is useless. Anyway, kids mode is targeting at young  kids, not teenages.

galaxy_s5_kids-mode-forget_pingalaxy_s5-kids-mode-exit-without-pin

How to delete Kids Mode files from Galaxy S5?

After your kids enjoyed your S5 in kids mode , you may find your internal storage shrimped!

The  apps in kids mode may generate  quite a lot files and occupy considerable space. At this time, these files are saved in internal storage. There are no settings to save these files to SD card automatically.

So, you may have to do some housekeeping to remove the files generated in kids mode.

Step 1: Go to your app drawer, start My Files. Tap Device storage as shown below.

s5_delete_kids_mode_files_my_files_apps5_delete_kids_mode_files_device_storage

Step 2: Tap Kids mode as shown above. All files generated in kids mode are saved in this folder.

You will find some subfolders corresponding to individual apps.  So, it is very easy to locate the files generated by the drawing app, karaoke app, or camera app.

Now, we assume we want to delete a few files generated in Karaoke app in kids mode.

Step 3:  Navigate to kidstalk_app—talk folder.

You can find the sound files created by your kids as shown below.

s5_delete_kids_mode_files_karaokes5_delete_kids_mode_files_select_files

Step 4: Tap and hold one of the files to select it. Once once file is selected, you can select more.

After selecting one or more files, you can tap the 3 different button on the top:

  1.  the dustbin (illustrated in red box), if you want to delete the selected files.
  2. share button (illustrated in yellow box), if you want to share the files to other apps.
  3. the menu button, i.e., the 3 vertical dots, (illustrated in blue box), if you want to move the selected  files to other locations, or zip the selected files)

Yes, that’s it.

Of course, if you can connect your Galaxy S5 to your PC with an USB cable, you can manage all these files generated in kids mode from your PC.

How to use Galaxy S5 safe mode to exit kids mode?

A recent update of kids mode requires alternative password and the PIN reset link is not provided any more.

So, if you forget the PIN and alternative  for Galaxy S5 kids mode, you are stuck in this mode.

Rebooting the phone does not help because rebooting will brings you back to kids mode again. This is one of the purposes of parental control apps.

Google account cannot be used to exit kids mode because the credential is app specific. And therefore, Android device manager won’t help you exit the kids mode either.

The simple way to exit kids mode when you forget both PIN and alternative password is using safe mode by following these steps:

Step 1:  Reboot Galaxy S5  into safe mode by following this guide.

galaxy_s5_safe_mode_kids_mode

Step 2:  Uninstall kids mode in safe mode.

Once in safe mode, you can uninstall kids mode from Settings–Application manager-Kids mode

Step 3:  Reboot the phone into normal mode.

After the kids mode is uninstalled, reboot the phone normally to exit safe mode.

Step 4:  Add kids mode again.

Now you are out of kids mode. If you want, you can add kids mode again.

Go to App drawer ((the 16 dots icon), tap the link for Kids mode. It will ask you to install, and set it up again. This time, please write down the PIN and alternative password.

After this, you can let your kids enjoy the Galaxy S5 kids mode again.

Do you have any questions with Galaxy S5 kids mode?

Please let us know them in the comment box below.

To know more about Galaxy S5, please check our Samsung Galaxy S5 features explained page.

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Comments

  1. Nicholas Campbell says

    April 10, 2014 at 6:23 pm

    I received my S5 on the 9th and have since been playing with it. I am already disappointed as AT&T removed the MIMO. Now I find that there is no kids mode on the AT&T version. Do you have any information on the kids mode for AT&T models?

    Reply
    • simon says

      April 10, 2014 at 10:29 pm

      Did you check the Samsung folder in the app drawer?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
    • Micah says

      April 11, 2014 at 9:47 pm

      It took me forever to find it but you have to add the kids mode widget to the home screen. I was about to return the phone but found it. So the ATT S5 does have kids mode.

      Reply
      • simon says

        April 12, 2014 at 1:55 am

        In some regions, it is a link in home screen, or Samsung folder. User has to download and install it.

        Anyway, thank you for your info.


        Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

        Reply
    • i2fun says

      May 2, 2014 at 7:07 am

      @Nicholas Campbell Just root it, AT&T nor Verizon have a right to control what you do with your phone. Samsung has made it easy to jailbreak and restore features like faster Mimo dual mode downloads with wifi assist. American Carriers are a total Oligopoly….. completely unregulated and burning us every year with less service and higher prices than carriers the world over. In Asia to UK and EU, no carriers are allowed to control the market like they do here in the US!

      Reply
  2. momma tiger says

    April 12, 2014 at 4:54 pm

    How do you restore kids mode on galaxy s5?

    Reply
    • simon says

      April 13, 2014 at 3:22 am

      On the Home screen, tap and hold an empty area, tap Widgets, tap and hold the Kids Mode widget. Drag the widget to the Home screen and tap Kids Mode to reinstall it.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Laura says

        May 15, 2014 at 7:24 pm

        Worked perfecl..! Thanks for the help. 🙂 I’m new to the Samsung world and this “Kid Mode” is going to come in handy. 😉

        Reply
  3. Jayson Tron says

    April 12, 2014 at 6:50 pm

    I’m having trouble adding additional profiles. Can someone help? Thank you

    Reply
    • Conrad says

      April 13, 2014 at 9:57 am

      Me too

      Reply
      • Conrad says

        April 13, 2014 at 9:58 am

        I have 2 children so want 2 profiles

        Reply
        • simon says

          April 13, 2014 at 1:32 pm

          As I know, the kids mode only has one profile. There is no way to create multiple profiles.


          Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

          Reply
        • Sonam Kathuria says

          April 26, 2014 at 10:32 am

          there is only one profile create option

          Reply
          • simon says

            April 26, 2014 at 1:19 pm

            Yes, the kids mode in Galaxy S5 only allows one profile.


            Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

  4. Ari says

    April 15, 2014 at 1:01 am

    Many of us have more than one child. It seems ridiculous to tout kids mode as this great new thing, yet have only one profile available. Seems incomplete to me. Big disappointment.

    Reply
    • simon says

      April 15, 2014 at 10:11 am

      Unfortunately, kids mode only supports one profile. Maybe, in the future, Samsung may change mind.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
    • bob says

      August 23, 2014 at 9:38 pm

      zoodles kids mode allows for more than one profile

      Reply
  5. Andrea says

    April 16, 2014 at 1:16 pm

    Bummer. Does Samsung assume everyone only has one child? Back to Zoodles for us.

    Reply
    • simon says

      April 16, 2014 at 1:36 pm

      They assume all kids in one family are identical.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Harris says

        November 29, 2014 at 11:44 pm

        They didn’t have to make kids mode. It would’ve sold even without it. Shut up about only one profile. If your kid is young enough for kids mode, it won’t care about only one profile.

        Reply
  6. tony says

    April 16, 2014 at 3:07 pm

    Hi I have S5 and kids mode is ace. Can I get kids mode for my note 3 also..

    Reply
    • simon says

      April 17, 2014 at 12:37 am

      Not sure whether Samsung will add this kids mode to Note 3 through future update. Technically, there should be no issues.

      For the time being, you have to use third-party parental control apps on Note 3.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  7. Beth says

    April 19, 2014 at 5:49 pm

    Seriously….? Only 1 kids profile? Seems like such an oversight!

    Reply
  8. ari says

    April 20, 2014 at 1:34 am

    Completely agree. Particularly as the app asks for the child’s name and birthday.

    Reply
    • simon says

      April 20, 2014 at 1:39 am

      Asking for age probably would be better. With info on age, it is possible to filter apps.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  9. tony says

    April 20, 2014 at 6:45 am

    So let us have kids mode on other samsung devices. Like I said previously. I have S5 but would love kids mode on my note 3 also. Come on Samsung wake up. You say its all about giving the customer what they want so lets have kids mode. I would happily pay £5 for the app…

    Reply
  10. lexilou says

    April 30, 2014 at 3:12 am

    so my phone is stuck in kids mode and the “forgottem your pin?” link does not show up even after well over 5 tries

    Reply
    • simon says

      April 30, 2014 at 12:58 pm

      Maybe this trick does not work in your region/firmware. Anyway, you can call local Samsung service centre, and I believe they have some ways to bypass the kids mode easily.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  11. vickie says

    May 4, 2014 at 9:40 pm

    Can someone please help me with deleting My daughters photos in kids mode. She took some that are not appropriate

    Reply
    • simon says

      May 5, 2014 at 12:02 am

      You can delete them in your gallery. If auto backup to Google + was enabled, you need goto Google plus (private photos) to delete them as well.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  12. Safah says

    May 10, 2014 at 5:45 pm

    Can somebody help me getting out of kids mode?its like its frozen!!can only receive calls but can’t seem to make any calls.Even the home buttons not responding!

    Reply
    • simon says

      May 11, 2014 at 3:59 am

      In kids mode, you can only receive calls, not place calls.

      To exit kids mode, tap the exit button in the “home screen” (exit apps in kids mode) of kids mode. Alternatively, you can tap the menu button (the 3 vertical dots) to find the option to exit.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  13. Rebecca says

    May 11, 2014 at 6:06 am

    How can I get my kids mode back it was deleted

    Reply
    • simon says

      May 11, 2014 at 1:05 pm

      You cannot delete kids mode.

      You can always add the widget to the home screen. In one of the home pages, tap and hold any blank area, tap widget, then you can add kids mode widget (1×1) to home screen.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  14. erin says

    May 11, 2014 at 11:49 pm

    Is there any way to delete sounds out of kids mode when playing with the.music / sound app have so many sounds would like to delete some

    Reply
    • simon says

      May 12, 2014 at 12:54 pm

      By default, all files generated in Kids mode are saved in kids mode folder in the internal storage (there should be some subfolders, e.g., camera_app, drawing_app, kidstalk_app…). You use use ES file explorer (or any file managers) to manage them outside of kids mode. Of course, you can connect s5 to PC to manage these files as well.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  15. Linda says

    May 12, 2014 at 2:26 pm

    My Samsung S5 is locked in kids mode. Can’t enter code or do anything else. Phone calls come in but can’t make calls or get to anything else. Help!!

    Reply
    • simon says

      May 12, 2014 at 2:30 pm

      If you forgot the PIN, you can try it a few times. If the forgot PIN link does not appear, call local Samsung service centre.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  16. Hector says

    May 15, 2014 at 3:53 pm

    … my phone just locked it self by being in my pocket which it pissed the fuck off..hows that possible?? so i reset it but i was angry

    Reply
    • simon says

      May 16, 2014 at 12:30 am

      The phone screen will turn off if there are no activities. You can also lock the phone automatically after screen is off to avoid accident touch. All these can be configured in settings.

      It will not enter kids mode unless you accidently touched the icon. In kids mode, you can just exit to normal mode.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  17. Anthony says

    May 16, 2014 at 12:15 pm

    are you able to add more then one child in kids mode because I have a 2 yr old and a 8 yr old hope you can help thank you

    Reply
    • simon says

      May 16, 2014 at 12:43 pm

      No, kids mode in Galaxy S5 only supports one profile.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Angel says

        June 11, 2014 at 2:58 pm

        The HTC max let you have more then one kids mode

        Reply
  18. Aida says

    May 19, 2014 at 4:13 pm

    How can I erase the voice recordings on the kids mode?

    Reply
    • simon says

      May 19, 2014 at 10:41 pm

      You can manage files created in kids mode after returning to normal modes. All files generated are saved in the kids mode folder in the internal storage. Video, audio and drawings are saved in different subfolders.

      You can manage them with My Files or any file manager.

      You can also connect you phone to pc, then manage them from pc.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  19. chado says

    May 20, 2014 at 5:00 pm

    please tell us an easy way to get out of kid mode…. if the forgot you PIN doesnt work

    Reply
    • kilopapa says

      May 20, 2014 at 11:42 pm

      Finally figured this out. I was about to throw my phone out the window. Samsung and Verizon were worthless at helping me. Hold down your power button until phone options show up. Hold down power off until it comes up with activate safe mode. Boot into safe mode and uninstall the application. Reboot and you’re good.

      Reply
    • simon says

      May 21, 2014 at 12:09 am

      You can call Samsung service center, they can reset it for you.

      It’s also possible to boot into safe mode, then temporally disable the app. Then reboot normally.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  20. Tiah says

    May 31, 2014 at 1:11 am

    I accidentally deleted my app for how do I restore the app I can’t find please help

    Reply
    • simon says

      May 31, 2014 at 1:20 am

      Actually, you cannot delete kids mode. You only deleted the widget from your home screen. You can add it back to your home screen like other widgets (tap and hold blank area in your home screen until the options window pops).


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  21. Morgan says

    June 2, 2014 at 8:53 pm

    I have found that in kids mode there are apps popping up for dry cleaners or other random nonsense…is there away to block these? My daughter clicked on one and it took her to the internet. The game she was on was a free xylophone app from play store.

    Reply
    • simon says

      June 3, 2014 at 12:23 am

      Kids mode doesn’t block ads. The ad should be from the app, not from kids mode.

      You can turn off mobile data and wifi before handing the phone to kids if this is a concern.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  22. ruchi says

    June 5, 2014 at 2:03 pm

    How do I add YouTube to Kids app. My niece and nephew watch a lot of kids stuff on youtube.

    Reply
    • simon says

      June 5, 2014 at 2:24 pm

      For unknown reasons, you cannot add pre-installed apps to the list. This means you actually cannot add YouTube to kids mode.
      Very likely, this is a software defect.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
    • Amy says

      August 3, 2014 at 9:38 pm

      I am having same issue. About to return device as the kids mode was the selling point for me.

      Reply
  23. Mishal (@Mishal_xD) says

    June 5, 2014 at 5:47 pm

    My little brother figured out how to change the pin AND the alternative password, but now he forgot them! On my device, there is no exit that shows up if you enter the wrong pin 5 times! My phone is stuck on kids mode, what do I do?

    Reply
    • simon says

      June 6, 2014 at 12:09 am

      There is no alternative password for kids mode.

      You can try to unlock your phone at Android device manager from a pc. It will reset all password in your phone. By default this is enabled in your phone. But it requires internet connection.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  24. Gabriela says

    June 18, 2014 at 2:11 pm

    I can’t setup kids mode. It asks for pin them alternative password once I input the alternative password, a window pops up saying “parental mode, stop working” and it kids me out. I have Uninstalled it, reinstalled it, and nothing.

    Reply
    • simon says

      June 19, 2014 at 12:24 am

      Usually it doesn’t ask for alternative password for kids mode in most regions.

      Anyway, you may try to reboot s5. It seems the problem was caused by other apps.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Gabriela says

        August 11, 2014 at 6:14 am

        I have rebooted it and even had a new phone sent to me but i am still having the same issue.

        Reply
        • simon says

          August 11, 2014 at 12:06 pm

          The updated kids mode in most regions now asks you to setup an alternative password, in addition to the PIN.

          If the kids mode does not work for the new device, you may check with local Samsung service centre.


          Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

          Reply
    • cen says

      October 16, 2014 at 12:53 am

      Im having the same problem. Just kicks me out when I try and setup a profile. “parental controls have stopped working” I have updated the app and rebooted to no avail.

      Reply
      • simon says

        October 16, 2014 at 2:07 am

        You may go to settings – application manager- kids mode, tap clear cache and clear data.


        Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

        Reply
  25. Monique says

    June 20, 2014 at 9:28 am

    I can’t get out of my Kids Mode. I tried typing in the number over 5 times to restart the app. Any suggestions on how to get out of it?

    Reply
    • simon says

      June 20, 2014 at 10:34 am

      Did you get the forgot PIN link after 5 tries?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  26. AParent says

    July 1, 2014 at 5:10 pm

    I searched online and couldn’t find any answer to what my 4 year old did on my GS5. He enabled kids mode and obviously couldn’t remember the pin. I tried many tricks including booting, battery pull but the phone came back to kids mode, guess I was stuck playing kids game now. After giving some graphic feedback to my son I got back on GS5, and just before doing the hard reset (where you will loose all your data), I tried holding the volume and menu key right after a restart, phone got into safe mode, I unlocked using my regular pin and I was forced into easy mode, which is fine as long as I could get into app list and uninstall kids mode. Rebooted the phone again to get out of safe mode, and changed the look back to standard mode. I wish the designers at Samsung would make this easier, anyway I hope this article will save some poor parent like myself some aggravation when their kid tries to outsmart them 😀

    Reply
    • simon says

      July 2, 2014 at 12:23 am

      Thank you for sharing your detailed guide.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
    • William says

      July 6, 2014 at 6:42 am

      Thanks for your Help!!!! It worked perfectly… I Just recover my S5 from that dummy mode that complicates everything if u forget the password….

      Reply
  27. Erin says

    July 4, 2014 at 8:25 am

    Hi there,
    I have a galaxy S54kids (yellow) and it turned off somehow and is now asking me for my google account and password and after ensuring i have the correct details (checked on PC) i ahve tried to log on and it’s saying “incorrect pin entered 5 times”
    I definitely have the right pin and it’s not working. apparently the only way to fix is to do a factory reset, how do i do this? Or anyone have any other suggestions?

    Reply
    • simon says

      July 4, 2014 at 10:09 am

      Not sure what you are talking about.
      1. Are you using kids mode on s5? Or are you using other phone models?
      2. Did it ask your Google account? When?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  28. Janet says

    July 9, 2014 at 7:39 am

    my phone is completely frozen in kids mode it wont let me put my pin number in, i cant use the phone for anything other than emergency calls can someone please help me as no one in samsung starts work before 9am

    Reply
    • simon says

      July 9, 2014 at 10:22 am

      Did you try to reboot the phone? Press and hold the power button until you see the options.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  29. Janet says

    July 9, 2014 at 4:38 pm

    hi ther yeah I did. it still wouldnt let me do anything.
    The only thing I could do was completely restore the phine which meant I lost everything on the phone. Youlive and you leasrn. I definately will not be touching that app I will be deleting it this evening.
    Thank you for you reply 🙂

    Reply
  30. shellscareers says

    July 15, 2014 at 8:22 pm

    My S5 went into Kids Mode without me doing anything and now I can’t get out of it. I do not have a passcode and none of the features you mention above show up for me to click on them. How do I get out of this! Help I can’t use my phone at all.

    Reply
    • simon says

      July 16, 2014 at 12:08 am

      If you don’t have the forgot passcode link after 5 continuous tries, you’d better call Samsung service center to help you to exit.
      If you want to do it yourself, you can press and hold the power button for more than 5 seconds. This will force the phone to reboot. When booting starts, press and hold volume down until you get s5 home screen. Now, s5 I’d in save mode. You can disable kids mode. Then reboot normally.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  31. Jazmyne says

    July 24, 2014 at 7:00 pm

    I accidentally deleted kids mode off of my galaxy s5 how do I get it back??

    Reply
    • simon says

      July 25, 2014 at 12:44 am

      I think you only deleted it in home screen. You can add the widget to the screen again.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  32. shellscareers says

    July 24, 2014 at 11:27 pm

    Thank you for your comments. Turns out, my son put in his password, so I now have it. Phew!

    Reply
  33. grompy says

    July 27, 2014 at 4:44 am

    Something is wrong with my kids mode. Parental controls kept force closing when I tried to add an app to it so I uninstalled it. After reinstalling it, now parental controls continues to force close after I hit next after I put in my child’s name/birthday. Any ideas how to fix?

    Reply
    • simon says

      July 27, 2014 at 12:46 pm

      You can go to Settings– Application manager–Kid mode, tap clear cache and clear data. The try again.

      The error can be caused by some other apps. But you try to clear cache and clear data for it first.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  34. Candice says

    August 7, 2014 at 6:42 am

    I installed the kids store ‘app’ within the kids mode. How do I uninstall or remove it from the apps that my child can choose from? If I go to Applications and uninstall “kids store” it will uninstall of the kids mode app. I just want to remove the kids store so my child doesn’t buy any unapproved games. Please help! I don’t want to have to factory reset my phone.

    Reply
    • lexwithbub says

      September 14, 2014 at 5:48 am

      Kids can’t buy apps in the kids mode app store, they can star/favourite an app that they might like, then when you go into parental controls you can see what apps they like and click through into the samsung App Store and decide then if you want to download or buy. Through the kids app we were able to get a couple of paid apps for free!

      I’m mostly disappointed in not being able to have more than one profile. Defeats the point of having a profile altogether.

      Reply
  35. emily says

    August 9, 2014 at 9:50 am

    Does anyone know how to create app folders in kids mode and also hide the app store icon from the kids mode page. thanks

    Reply
    • simon says

      August 9, 2014 at 12:59 pm

      No, as I know, there are no such options yet.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  36. linda says

    August 9, 2014 at 8:22 pm

    I got my son a gs5 because of the kid zone he has had it since April I loved the fact he could only call 4 numbers ,but now all of a sudden he can’t call we re booted the phone but nothing….help

    Reply
    • simon says

      August 10, 2014 at 6:15 am

      Did you check whether the contact is still in the ICE group in contacts app?

      Actually, it is not limited to 4. You can call any contacts in the ICE group in Kids mode.

      You may also try to check whether there an update is available for kids mode (inside kids mode, parent settings–check for update)


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  37. MommyMai says

    August 10, 2014 at 3:44 am

    Hi! Is there a way to let my daughter watch movies and TV shows I downloaded from the Google “Play Movies” app on the S5?
    Thanks!

    Reply
    • simon says

      August 10, 2014 at 10:08 am

      Did you try to add Play movies in kids mode?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Mai says

        August 10, 2014 at 4:57 pm

        I’ve looked for something like that but can’t seem to find it. How can I do this?

        Reply
  38. Lisa says

    August 11, 2014 at 12:38 am

    Hello – my SG5 did it’s auto update this morning and later after I went into kids mode, it won’t accept my pin as the correct PIN. I’m POSITIVE I’m putting the correct number in there. How can I fix this?

    Reply
    • simon says

      August 11, 2014 at 1:49 am

      if you try 5 or more times, does it give you the link “forgotten your PIN” link?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Lisa says

        August 11, 2014 at 4:02 am

        No, I’ve tried multiple times

        Reply
        • simon says

          August 11, 2014 at 12:17 pm

          You have at least 2 choices:
          1. if convenient, you can visit local Samsung service centre and they should be able to exit from the kids mode.
          2. if you know what you are doing, you can reboot the phone into safe mode (shutdown your phone, start it, while the phone is booting, press down the “VOLUME DOWN” button, continue pressing until it finish booting). Now you can disable kid mode. then reboot the phone normally.


          Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

          Reply
  39. cassi says

    August 12, 2014 at 2:20 am

    Is there a way to make more than one kids account within the app? I have 3 kids and would like to set time limits for each of them and restrict apps depending on their age and maturity.

    Reply
    • simon says

      August 12, 2014 at 10:01 am

      Kids mode only support one profile at this time.

      Google still consider phone as a purely personal device, so the multiple users feature had not been enabled in phones. For tablet, multiple users can be created easily to solve your problem.

      Anyway, kids mode is mainly intended for young kids and for short period use. It’s not a full parental control app.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  40. Bella says

    August 12, 2014 at 2:01 pm

    My child was playing on Kid Mode this morning and then came up to me saying that “it wasn’t working.” When I looked, it was stuck on the Verizon Red Screen and when it finally came on, it had been completely factory reset. All of my photos and videos are gone, contacts are missing, and settings are undone. How is that possible from Kid Mode? I thought it was supposed to prevent such accidents.

    Reply
  41. sebby1234 says

    August 13, 2014 at 11:13 pm

    So I can’t open the app for the kids mode and its not even in the disabled part of my phone.So how do I get it back

    Reply
    • simon says

      August 13, 2014 at 11:58 pm

      You can add the kids mode widget to your home screen. Tap the widget and follow the instructions.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • sebby1234 says

        August 14, 2014 at 12:00 am

        Thanks so much I appreciate that ^_^

        Reply
  42. karen447 says

    August 16, 2014 at 4:22 am

    Hi… I want to add videos to the kids mode and I cant… I can select the foldet but the green tick to complete the action is off…. what can I do??

    Reply
    • simon says

      August 16, 2014 at 5:31 am

      Open the folder, you need select individual video file, not the whole folder.

      Once the files are added, open kids media player, you can find and play them.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  43. Debbi says

    August 17, 2014 at 4:16 am

    I recorded a song on the voice part for my daughter but she will randomly record other things and I can not go back and have the song play in the different voices so I end up recording the same thing all the time. Is there anyway to change the recording that plays with the different voices.

    Reply
    • simon says

      August 17, 2014 at 12:55 pm

      Probably there are no such options yet.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  44. Hannah says

    August 18, 2014 at 9:24 am

    Hi. My phone wouldn’t come out of kids mode. So I deleted it and now I can’t find it to reinstall it.

    Reply
    • simon says

      August 18, 2014 at 10:03 am

      It’s a widget. You can add it again as a normal widget.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  45. Hannah says

    August 18, 2014 at 10:08 am

    Awesome thank you. All done.

    Reply
  46. Michael says

    August 19, 2014 at 9:23 pm

    I tried to install kids mode and an alert said currently unable to download. please try again later. I tried several times to download and kept getting same error and wifi was working. It showed it downloading all the way to the required 83.3mb and after the download I get same error every time how do I fix this

    Reply
    • simon says

      August 20, 2014 at 12:17 am

      It’s very likely a network problem. You have no choice but to try again later.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  47. Rosie says

    August 20, 2014 at 10:21 pm

    How do you hide the kids app store so my child can’t access it?

    Reply
    • simon says

      August 21, 2014 at 12:26 am

      Currently, you cannot hide miss app store because it’s hard coded.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
    • kirsty says

      September 2, 2014 at 9:26 am

      They cant download anything without the pin. Just click things they want

      Reply
  48. gonzaga says

    August 22, 2014 at 11:41 am

    Can’t get out from S5 kids mode: I got the right password … but after entering the pwd, it goes back to kids mode screen!

    Reply
    • simon says

      August 22, 2014 at 12:46 pm

      If you keep trying, what happens?

      Anyway, if you cannot get out of kids mode for some reason, you may try to disable kids mode. You need reboot your S5 (press and hold power button). When rebooting, press and hold volume up button until the booting process finishes. Once in safe mode, you can uninstall kids mode. Then reboot the phone normally.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  49. Alexis says

    August 22, 2014 at 11:45 am

    when I try to leave the kids mode like it says above it has me put in an alternate pin that it had me set up. I got the phone yesterday and have no clue what I’m doing. even when i type the correct pin it won’t let me leave.

    Reply
    • simon says

      August 22, 2014 at 12:54 pm

      Before you can use the kids mode, S5 should ask you to set it up first. During this setup process, it will always ask you to set up a 4-digit PIN, In some regions, it also asks you to set up the alternative password.

      If you cannot get out of kids mode for some reason, you may try to disable kids mode. You need reboot your S5 (press and hold power button). When rebooting, press and hold volume up button until the booting process finishes. Once in safe mode, you can uninstall kids mode. Then reboot the phone normally.

      I will try to put this in the guide with detailed steps.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Alexis says

        August 22, 2014 at 1:05 pm

        ok am i supposed to push the power off or the reset?

        Reply
  50. lindenblossoms says

    August 23, 2014 at 12:27 pm

    HELP i can’t exit kid’s mode…I can access parental controls but when I enter my pin on the exit button it accepts it and then goes straight back to the kids menu. my phone is useless now. how can i exit???

    Reply
    • simon says

      August 23, 2014 at 1:12 pm

      You can disable kids mode in safe mode. Please follow these steps:
      1. press and hold power button, choose power off
      2. press and hold power button AND volume down button. When the phone starts, release the power button, but you MUST continue to hold the volume down button until the phone boots into safe mode.
      3. disable kids mode
      4. reboot your phone normally


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  51. lindenblossoms says

    August 23, 2014 at 1:28 pm

    Thanks for the speedy reply! I’ve just tried your suggestion and it doesn’t work…it just starts up and goes straight to kids mode. I only just got my phone and i’m really upset about this. do you have any other suggestions?

    Reply
    • simon says

      August 23, 2014 at 2:32 pm

      When the phone rebooting, you need press and hold volume down button until you see the lock screen. You failed to enter safe mode very likely because you did not hold the volume down key before and during booting process.

      This is the only way (available for users) to exit kids mode without resetting your phone.

      Of course, you can visit local Samsung service centre. And they can also exit kids mode for you.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  52. Krystle G. says

    August 23, 2014 at 10:30 pm

    I just got my S5 a week ago and I wasn’t in a rush to get everything downloaded and setup right away. I saw the kids mode app on my home screen and started to download and install it but at the time there was some error and I didn’t have time at the moment to sit and play with it, so I just stopped it n waited for better timing. This afternoon I started to sit down and get it setup since my 5 year old comes home tomorrow from his dad’s and I wanted to have it ready to go upon my picking him up so he could use it on our long ride home. But now it’s gone. I cannot find the app in my menu or on my home screen. The only place I found it was in Settings>Application Manager> All. I can’t move it to my SD card because the button is faded and I can’t do anything other than Force Stop, Clear Data, or Uninstall…bit it doesn’t appear to be installed anywhere and I don’t recall the installation process ever being completes to begin with. Does anyone else have a similar problem or know how to get the program/Application to appear back in my menu or my homescreen? I can’t even find it in the Google PlayStore. All I found in the play store were other similar downloadable Kids Mode applications, but not the one that comes on the S5. Help.

    Reply
    • simon says

      August 24, 2014 at 2:06 am

      You can only download this app from Samsung Apps (Galaxy Apps). You can try to add the widget to the home screen. Then tap it to finish the setup.

      To add widget into home screen, you can tap and hold recent app button (left to home button) in the home screen. Then tap widget. You can also go to app drawer (16 dots), then switch to widget, tap and hold the kids mode to add it to the home screen.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  53. Crystal says

    September 4, 2014 at 2:58 am

    Hi, trying to delete the Kids Mode all together. I followed the directions you gave above but there is no Kids Mode listed in the Device Storage….not sure what to do now. Any suggestions would be appreciated. Thanks

    Reply
    • simon says

      September 4, 2014 at 10:05 am

      Probably you didn’t generate any files in kids mode.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  54. Kris says

    September 4, 2014 at 8:49 am

    After the last update I’ve been forced to have Kids Store on the main screen. Why??? WHY!!?!?!?!?! Now my daughter gets annoyed with it as she would like to play with the games offered in store! She doesn’t understand that you have to download them and buy them! WHY!?!?!??!

    Reply
    • simon says

      September 4, 2014 at 11:44 am

      There is no way to remove the kids store currently, as I know.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  55. ED says

    September 10, 2014 at 11:14 pm

    Your kids mode sucks ass!!! i remember my pins and password and still can’t get out of kids mode!! You say to go to safe mode and don’t give instructions on how to do this!!!! THANKS FOR NOTHING!!!!!!

    Reply
    • simon says

      September 11, 2014 at 12:09 am

      If you read, the step 1 gives you the link on how to boot your s5 into safe mode. I post the link here again https://galaxys5guide.com/samsung-galaxy-s5-how-to-guides/how-to-boot-galaxy-s5-into-safe-mode/

      Please note, this is a community site and is not affiliated with Samsung. If you are seeking customer service, you need check worth local Samsung office or distributors.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  56. jamilynnfitz says

    September 13, 2014 at 6:32 pm

    I want to download some games from the kids store but every.time. I try to open a game in the store, the app crashes.

    Reply
    • simon says

      September 14, 2014 at 2:10 pm

      You can actually download from Galaxy Apps (Samsung apps), then add it to the kid’s profile.

      There are some updates for Kids store recently, you may try to update it first if it asks you to update. Kids store actually redirects you to Galaxy Apps to download and install.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  57. Mia says

    September 13, 2014 at 10:24 pm

    Hi,

    adding existing media to kids mode does not work for me. If I click on “+” I just get an error message that there are no Media available.

    What can I do to see e.g. videos that are stored on my device?

    Thanks…

    Reply
    • simon says

      September 14, 2014 at 2:13 pm

      If you tap +, it should show you what you get in Gallery app. If you exit kids mode, tap Gallery, can you find any videos/photos?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Mia says

        September 14, 2014 at 3:08 pm

        Thanks for the fast reply, that was my expectation, too.

        It I directly open Gallery I can see all my videos and pictures no matter in which folder they are stored.

        However, in kids mode I just get nothing.

        By the way, I got kids mode with the latest firmware update for Note 3. Could it be that it works fine for S5 but not for Note 3?

        Reply
        • simon says

          September 15, 2014 at 12:47 am

          The kids mode works nicely in note 3. I tested it last week.

          You may try to uninstall kids mode, then install it again.


          Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

          Reply
          • Mia says

            September 15, 2014 at 7:19 pm

            Unfortunately, uninstalling and downloading again didn’t help. Neither existing folders nor new once that I’ve created afterwards are found by kids mode.

            I also realized that it takes some seconds until the media page shows up when it’s been selected from the menu.

            Are there any settings on the Gallery app that might need to be changed?

          • simon says

            September 15, 2014 at 10:42 pm

            As mentioned, the videos created in kids mode will not shown in kids video player, but be shown in kids camera. If you want them to be listed / available for kids media player, you need copy the video to other folders in normal mode and then add them as normal videos for the kid in kids mode.


            Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

  58. heidi Martinez says

    September 13, 2014 at 11:27 pm

    Verizon is our service provider and I have an S5. In the Kids Mode, I have been trying to install new apps. Each time my phones gives me an error saying Kids Mode has stopped working. The basic apps work fine. I just want to add new ones. Please help.

    Reply
    • simon says

      September 14, 2014 at 2:15 pm

      You may install the app in Galaxy Apps (old name: Samsung Apps), then add it to the kid’s profile. This is what Kids Store actually does.

      Kids store have several updates recently. You need apply the update if you are asked so.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  59. kandra says

    September 15, 2014 at 6:41 am

    I recorded videos in kids mode but it will not let me they them in kids mode. If I look in my regular gallery they are there under heading kids camera,but if I go thru the kids mode and in to applications the kids camera heading is not there and those videos are not there. Why wouldn’t videos you take in kids mode go straight to kids mode video player. Please help I want to add visual media to the kids mode player for my granddaughter.

    Reply
    • simon says

      September 15, 2014 at 11:46 am

      The videos you recorded in kids mode can be viewed in kids camera app. Once open the kids camera app, you can find a big circle in the middle of the top screen (next to front/rear camera switching icon). Tap it to see the list of the videos recorded in kids mode.

      The kids media player is for videos you manually added through parental control interface. When you adding videos, the kids camera folder is not included. You can copy the video to some other folders when in normal model, then add it as normal videos.

      Yes, it is very confusing.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  60. Ann says

    September 15, 2014 at 3:18 pm

    Can anybody tell me how I can ADD games ALREADY installed from Play Store into Kids Mode?

    Reply
    • simon says

      September 16, 2014 at 12:02 am

      In kids mode, tap the parental control icon (next to exit icon). After typing the PIN, you are in parental control page. Tap the 3 vertical dots in top left, tap applications, tap+, then you can add the game for the kid.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Patric says

        April 25, 2016 at 11:16 am

        It seems I cannot add Youtube and many other apps to kids mode.

        Reply
  61. Mia says

    September 18, 2014 at 3:24 pm

    I understand this. However, my issue is that I can’t find any of the videos or images I can see in normal mode once I try to add them in kids mode.

    Reply
    • simon says

      September 19, 2014 at 12:44 am

      Reboot your s5 and try again.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  62. Danielle says

    September 23, 2014 at 7:19 pm

    Hello, I am with Sprint and I cant not find the child mode on my Galaxy. I have looked in the galaxy app store and it only offers other kid modes, please help…

    Reply
    • simon says

      September 24, 2014 at 12:10 am

      If you cannot find the icon in the home screen, you can tap the 16 dots icon to go to app drawer. You should be able to find it there.

      Kids mode is pre-installed in galaxy s5. You cannot download it directly.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  63. Cathy Arreguin says

    September 24, 2014 at 5:48 pm

    Hi I have set up mu kids mode but for some reason the kids store in on my kids mode main screen. is there a way to block it so that the parent is the only one that can see it?

    Reply
    • simon says

      September 25, 2014 at 12:18 am

      Unfortunately, Samsung doesn’t allow you to remove it. Kids cannot buy or download apps. They can only favorite apps. PIN is required for any purchases or downloads.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  64. Katie says

    September 25, 2014 at 5:37 am

    Kids store doesnt work. Stops responding if I try to select the menu or an app. Please fix. Also don’t like that the kids store is accessible to the kids. Want them to have fun but don’t want all of my memory eaten up by the kid store apps.

    Reply
    • simon says

      September 25, 2014 at 10:06 am

      Kids can only mark the app in wishlist. They cannot install or buy.

      The design of the store is not so nice and crashes often. This should save your money;


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  65. LF says

    October 6, 2014 at 6:02 pm

    I updated my Kids Mode on my S5 and some apps are now missing. I’ve uninstalled them, reinstalled them, uninstalled Kids Mode and reinstalled it, taken the battery out, etc … nothing is working. They aren’t even showing in the Kids Mode screen to add apps as an option yet they ARE installed on my phone. Please help.

    Reply
    • simon says

      October 6, 2014 at 11:06 pm

      This is normal. Kids mode automatically filter out some apps based on required permissions and content category.

      If the permission required by the app is not available for kids mode, then you cannot add the app to kids mode.

      Kids mode also has a content filter database to filter some apps.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • LF says

        November 1, 2014 at 7:52 pm

        These are kids apps that I had on Kids Mode prior to the update. I’ve tried everything I can think of to get them back on and they do not show as an option.

        Reply
        • simon says

          November 5, 2014 at 9:12 am

          If you go to parent control, tap the menu key (top left),you should be able to find the kids store.


          Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

          Reply
          • LF says

            November 6, 2014 at 2:16 am

            They’re not in the Kids Store, they’re games that have already been downloaded/purchased from Google Play. They’re on my phone but when I’m in Kids Mode and select the “+” to add applications, they are not on the list of apps to choose from to add into Kids Mode. These are games that I had on Kids Mode prior to the update. Some of the games are there but there are a few that cannot be added. They can be played on my phone when not in Kids Mode so they are there but can’t be added to KM. It’s quite frustrating. Also, I hate that now there’s the phone icon in Kids Mode so 911 can accidentally be dialed – that wasn’t there prior to the update. I wish I could go back to the time before I updated.

          • simon says

            November 6, 2014 at 10:25 am

            The kids mode filter some apps. But Samsung doesn’t allow parents to change or even see the rules or the filter. If the app cannot be added, you cannot add it because Samsung thinks it is not suitable for kids. This is how Samsung ruins own apps and services.

            There is no way to roll back unless you go to the Samsung service center. The guys there ‘may’ flash the old version for you.


            Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

  66. Shoba Morgan says

    October 30, 2014 at 11:47 pm

    I have kids mode in my Samsung tab 3. I allowed tubemate to be one of the app in the kids mode.my son able to play and watch the videos that I downloaded in the tube mate under kids mode until suddenly now it says ‘ unable to play in kids mode’. Is there any settings I accidentally changed? Previously he was watching all the videos with no issue at all. Why suddenly it says that error message every time he press the downloaded videos..

    Reply
    • simon says

      October 31, 2014 at 12:01 am

      Can you watch the videos in normal mode?

      If these videos are normal mp4 files, you can add them to the kids mode.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Shoba Morgan says

        October 31, 2014 at 1:02 am

        Yes I can..the same videos he was watching through the same method under kids mode few days ago..but now it says unable to open in kids mode..I try download new videos and its the same..but these videos can be watched under the normal mode and under videos in kids mode..so I got to manually allow all the videos to appear under the kids mode then he can watch..but if he press the play button for the downloaded videos under tubemate,he can’t watch..is there any specific settings for these??

        Reply
        • simon says

          October 31, 2014 at 10:13 am

          Probably Samsung tightens the control on kids mode, which is targeting kids aged 3-5 years old. Probably only the official players aster allowed in this mode. It can be due to permission issues.

          I don’t think there are any settings for this.


          Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

          Reply
          • Shoba Morgan says

            October 31, 2014 at 4:39 pm

            Okie..thank you..

  67. Cathy says

    November 24, 2014 at 3:50 am

    I see kids mode currently only supports one profile. Are options to add additional users being explored?

    Reply
    • simon says

      November 24, 2014 at 11:05 am

      maybe in future update, in galaxy note 4, kids mode now has up to 6 profiles.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  68. kyeburger says

    November 28, 2014 at 3:02 am

    When I installed kids mode the kids store icon is on the kids mode home page so my son can click it and add apps without a password. How do I remove it from the home page?

    Reply
    • simon says

      November 28, 2014 at 9:35 am

      He cannot add apps. He can only make a wishlist. Only parents can download or install them. So, you should not worry about it.

      BTW, you cannot remove it, sadly.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  69. MyMrDes says

    December 3, 2014 at 3:27 am

    My kids accidentally uninstall this Samsung Kids Mode. Have try search at Google Play, Galaxy Apps and KNOX Apps still cannot find it. Already ask Samsung Help support (Chat) they told me TRY to restore setting or flash back the device OS. It means this apps is not available on any downloader web. So those who thing this apps is not necessary think twice before remove it. Once remove you will not able to get this apps anymore.

    Reply
    • simon says

      December 3, 2014 at 5:29 am

      Open galaxy apps, tap for galaxy, tap see more under galaxy essentials. You can find kids mode and install it.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  70. Corey says

    December 5, 2014 at 6:13 pm

    kids mode available on Note 4?

    Reply
    • simon says

      December 6, 2014 at 1:50 am

      Yes, kids mode is available in Note 4 and is slightly improved with support of up to 6 kid profiles.

      In galaxy S5, as you noticed in the comments, some owners complained about the limit of one kid profile.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  71. Brandi says

    January 18, 2015 at 9:44 pm

    Can you update kids mode to be able to lock volume buttons.

    Reply
    • simon says

      January 19, 2015 at 12:11 am

      Probably not. The kids mode allows you kids to play with the physical buttons because some apps may need these buttons.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  72. Jens says

    March 29, 2015 at 11:38 am

    I have installed an microSD card to store movies on. After adding the movies in Kidsmode averything works fine.
    But after restart of the unit I have to add the movies again. Any suggestions?

    Reply
    • simon says

      March 29, 2015 at 1:15 pm

      This is probably normal because the Kids mode service starts earlier than SD scanner. If you try videos on the internal storage, do you have the similar issue?

      By the way, it is not necessary to reboot the phone often.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
      • Jens says

        March 29, 2015 at 5:55 pm

        Thank you for a quick reply.
        It is not the same with videos on internal storage, this works fine.

        The plan is to use it as a “lend out unit(s)” in the childrens area at a hospital. It will probably go out of power before recharge, and I uess it will be the same as a restart.

        Reply
        • simon says

          March 29, 2015 at 10:38 pm

          Probably there are no easy solutions.


          Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

          Reply
  73. Jess says

    April 6, 2015 at 9:51 am

    I wonder if anyone can help me? My S5 has a few apps in it for my daughter to play on, candy crush etc…..
    In app purchases (extra lives, gold bars etc) were automatically disabled so she couldn’t rack up a huge bill while playing in kids mode.
    However, since a recent automatic update it transpires that in app purchases are now allowed in kids mode, as I discovered earlier by various emails thanking me for my purchase….
    Why has this feature been disabled?

    Reply
    • simon says

      April 6, 2015 at 9:56 am

      After the update, you need check the settings again.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  74. Alyce says

    June 17, 2015 at 12:39 am

    Hi. Is there a way you can disable the power button while in kids mode Samsung galaxy S5?
    My son has fingered out how to press the button regularly either locking the phone that it requires a password to get back in or turns the phone off. This is very frustrating cause as soon as he has done it he wants it back on again, then we go around in circles 🙁

    Reply
  75. brenda says

    June 28, 2015 at 6:03 am

    Hi after recent update on my galaxy s5 done 2 days ago.kids mode no longer works. It says cannot connect to server. No matter where I go and try to update the app it will not update not even on my wifi at home. How can I fix this problem my baby loves kids mode

    Reply
    • simon says

      June 28, 2015 at 1:34 pm

      It could be caused by some problems on Samsung servers. You may try again after a few more hours.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  76. Jessica Lang says

    July 24, 2015 at 7:14 pm

    I am having trouble seeing all apps I’ve added to kids mode on the home screen. Am I missing something? I’ve made 5 or 6 apps available in kids mode but only see 4 of them, along with the default apps.

    Reply
    • simon says

      July 25, 2015 at 1:17 pm

      Not sure. Did it happen to specific apps or random apps? it seems there are a few issues with kids mode after the lollipop update.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  77. Ser says

    December 7, 2015 at 2:16 am

    Serious problems. If app crashes the mode resets the lock screen to none. It also resets default apps settings every time you start kids mode, so you have to set them again every time after you start kids mode. Extremely annoying.

    Reply
    • simon says

      December 7, 2015 at 9:05 am

      Did you try to update kids mode in Galaxy apps?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  78. Belinda says

    December 27, 2015 at 9:57 pm

    my kids tablet has been locked and will not accept the gmail account to reset? Help please

    Reply
    • simon says

      December 28, 2015 at 1:26 pm

      Google removed the unlock feature from Android device manager for long time already, for legal reasons.

      Some vendors (e.g., Samsung, Sony) offer own online service to unlock the device remotely.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

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  79. Stephanie says

    March 12, 2016 at 5:57 am

    How can I put the movies/TV shows I purchased and downloaded from the Google Play Movies app into the kids mode videos???

    Reply
    • simon says

      March 13, 2016 at 9:01 am

      No, you cannot add Google contents to kids mode.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

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  80. Alfreddd says

    March 19, 2016 at 3:03 pm

    I just found out my 3 year old figured out how to exit kids mode… turns out she just puts whatever password and it exits! This must be some type of bug… anyone know how to fix it?

    Reply
    • simon says

      March 21, 2016 at 10:06 am

      Unlikely. Did you try to change the pin code for kids mode?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

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  81. piper Fults says

    June 10, 2016 at 12:03 pm

    My phone is in kids mode and we can’t get out of it. If we type a password 5x a screen comes up with our email address and it asks for our google password. If I type that in it doesn’t except it. HELP!

    Reply
    • simon says

      June 12, 2016 at 12:05 pm

      Reboot into safe mode, you can then uninstall kids mode safe mode.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  82. Claudia Dumitrele says

    December 11, 2016 at 10:35 am

    Kids mode error after last update.

    When i try to open the app after update to version 5.0 15 there is open a popup window with this message: “Impossible to download now, please try again later!” and the app stops working

    Please help!

    Reply
    • simon says

      December 12, 2016 at 12:36 am

      Can you access Galaxy apps normally?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  83. micah loggie says

    July 6, 2017 at 7:15 pm

    How do you add google hangouts? It doesn’t appear on the list and it is really annoying that i have to take him out of protected kids mode in order to let him video call with family and friends.

    Reply
    • simon says

      July 6, 2017 at 11:25 pm

      Can to add other apps?


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

      Reply
  84. kelsie says

    August 23, 2017 at 8:37 pm

    i want to remove the phone and emergency call option from the kids mode my galaxy note 5. my son keep getting into it and its a matter of time before he calls 911 or something.

    Reply
    • simon says

      August 24, 2017 at 11:45 pm

      No, you cannot in kids mode.


      Galaxy S5 manual: Galaxy S5 user guide/manuals (PDF)|| Galaxy S5 Guide: Galaxy S5 How-to guides || Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Galaxy S10 Guides || Galaxy S20 Guides || Headphone Guides || Galaxy S20 Guides || Chromecast Guides Guides || Moto G Guides || Galaxy S4 Guides || || Enjoy Chinese Music

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